Citizens Access

4.8
1.71K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Ready to manage your money – anytime, anywhere – from the convenience of your mobile device!

Access Benefits:

- 24/7 secure access to your CD and Savings accounts
- View account summary and statements
- Easily access transaction history
- Transfer money in and out of your account

DISCLOSURES:
© 2024 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
Updated on
Nov 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
1.67K reviews
Michael Sambrowski
July 11, 2024
I'm not sure what happened but I haven't been able to log into the app for at least a week now. I cleared the cache, cleared the data, uninstalled the app, reinstalled the app, changed the password etc. Regardless of what I have tried I continue to get a login error and I have to go to the website in order to log in.
6 people found this review helpful
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puppylove175
February 24, 2024
Edit: After posting this, I was able to access the app for the first time. When it works, it is easy to use. Downloaded in early January, have not been able to login once since then. Sucks because I want to deposit checks directly to my citizens access account, but you can't without the app or mailing them in. Account works fine online, the app is completly useless as is though.
4 people found this review helpful
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Denise
June 29, 2023
Wow! I was going to try Citizens Access for their high yield savings account, but I have to say I don't think I've ever seen a banking app rated so poorly!!! I also had issues not being able to fund my account as well. Honestly, after reading all the negative reviews on this app, feel it's in my best interest to choose another online banking institution and close this account.
14 people found this review helpful
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What's new

Thanks for using Citizens Access! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.