JHS
All good. Easy to use for the most part. However I knocked off a star because this app seems to be ultra-sensitive and my fingerprint sensor doesn't work great and it doesn't register when I try to log in and the next thing I know I'm logged out and I have to go through the whole password reset rigmarole. I guess it's better to be safe but it's still really annoying.
Nichole Durfee
This app is awful! It needs work. Transactions should be instant and properly display your amount after subtracting! My payments get stuck for two days on PENDING, and I've had a few times where my balance wasn't calculated right at all, so I was over drafted and charged a fee! When I have $25.00 left, it will lie and tell me I still have over $50.00, which can con me into paying another fee! Fix this! I never had an issue with a bank app before. This is slow and needs to subtract properly!
7 people found this review helpful
Maxwell Bank
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The worst app from the worst bank. It stopped working and says to call tech support. Tech support says to the go to the bank. The bank says to keep trying the app. I'm stuck using this bank and until they fix the app I'm stuck doing all my transactions in person. With all the positive reviews, I can only assume Citizens is paying to remove bad reviews or is just reviewing bombing. Stay away if you can. If you can't, you're in the same boat as me and we'll get through this through this together.
41 people found this review helpful