Epic Authenticator

2.7
171 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in.

Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app.

Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.
Updated on
Oct 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews

2.7
157 reviews
Phillip Andrada
November 20, 2024
Mostly works for what it's supposed to do. Keep in mind that if you have more than one device with this app (phone, tablet) then the device that you authenticate this with Epic first will be the primary device, meaning the other device you can still use but you will always have to verify the push message on the first device every time. Other than that, if you use some sort of biometric (face or fingerprint) to authenticate, it may be hit and miss depending on the make and model.
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Mikhail Akbashev
February 10, 2023
I don't know if the problem is the app or my institutions implementation, but the connectivity between haiku and this app are intermittent at best. Other authentication apps pop up right away, with this I often wait 3-5 minutes. Rather than wait, I often copy and paste the code instead.
8 people found this review helpful
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Chad Easton
June 9, 2021
Does not work. It used to work off and on, but now I have to use the "One-Time Code" sent to my email option every time. I even uninstalled the app, installed it again, then did the whole setup process again, and even right after scanning the code with the app, the userweb still failed to accept the codes given by the app.
40 people found this review helpful
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What's new

Fixes and improvements