Oticon Companion
2.5star
3.55K reviews
500K+
Downloads
Everyone
info
About this app
This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.
• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.5
3.47K reviews
Cornelia Lovette
- Flag inappropriate
November 9, 2024
I'm 81. I'm not technophobic, but I'm not techno- adept, either. I find it much easier to increase and decrease the volume of my hearing aids using the app on my phone than the tiny switches on the aids, and the fine-tuning that's available with the app lets me easily adapt the aids to the conditions around me. In the one instance when I needed to email customer support, the response was very prompt; Kevin listened carefully and solved the problem.
8 people found this review helpful
Oticon A/S
November 11, 2024
Dear Cornelia, we’re so grateful for your 5-star review! It’s great to hear that you’re having a positive experience with our app. If you ever need assistance or have feedback, don’t hesitate to contact us. Best Regards,
Terry Callahan
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- Show review history
November 11, 2024
Update. Nov 11, 2024. I just installed the latest version and it is great. They addressed everything I complained about below. Thank you Oticon Horrible app. takes a long time to connect and often connects only 1 hearing aid. Also the old app, at least on Samsung phone, allowed the app to stay running in the background. This sorry app won't do that. The app stays visible and therefore becomes cumbersome always having to move it out of the way. Bring back the old Oticon app worked great.
Oticon A/S
November 13, 2024
We’re so grateful for your 5-star review! It’s great to hear that you’re having a positive experience with our app. If you ever need assistance or have feedback, don’t hesitate to contact us. Best Regards,
Lori
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- Show review history
November 22, 2024
Update: It is too late-no Oticon aids 4 me.This app has many issues. It constantly disconnects with one or both hearing aids, which must be manually reconnected by the user. It does not allow a user to set special programs and lock them in for later use. The set programs are worthless and pick up more "background noise" and less voice sounds. The equalizer only works with streaming music from phone, not adjusting for outside music. I will not be buying Oticon hearing aids because of this app.
2 people found this review helpful
Oticon A/S
November 22, 2024
Dear Lori, do not hesitate to reach out for support at [email protected] mentioning this review. The support team will be glad to help you. Kind Regards, Oticon
What's new
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
In this update, we have made improvements and bug fixes to make the app more stable.
App support
About the developer
