Raffles Connect

3.3
1.03K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Raffles Connect app provides convenient access to healthcare services.

With this app, you can:

- Skip the queue and video consult a doctor
- Schedule and book health screenings, vaccinations and COVID-19 tests
- Make medical appointments from the extensive list of specialists
- View your personal health records in one place, and
- Stay updated on health-related news and advisories
- View your health screening records, and
- Monitor daily activities with integration of your Apple Health, Google Fit and Fitbit.
Updated on
Nov 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and Health and fitness
This app may collect these data types
Personal info and Health and fitness
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
1.01K reviews
Daniel
March 3, 2022
Honestly this app was great in 2020 and the hospital itself is amazing, but since then the app has REALLY gone downhill. I have booked over 6+ video call appointments and the doctor NEVER shows up. It says the doctor is busy, reschedules it "sometime in the next 90 minutes," and then after 90 minutes the doctor never shows up and no reschedule notice is ever given again. Just goes silent. Very tired of it. Unless you're using the app to book an in-person appointment, don't bother.
4 people found this review helpful
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Eyal Kalderon
February 5, 2021
The application is generally fine for most use, but I'm not able to view my appointment history because the OTP code is never sent nor received via SMS. It only worked once right after registration, and after a bit of fiddling with the login settings, I was able to get past the screen to book an appointment. Since then, however, I haven't gotten it to work again. I'm trying to view my appointment history to submit an insurance claim, but I'm unable to do so properly until this is fixed.
31 people found this review helpful
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Care Health
February 24, 2021
Dear Eyal, I believe our operations team has been in touch to assist you on this. Please let us know if the issue persists. Warmest Regards, Raffles Connect Team
Sheila Ong
September 21, 2021
Bad experience. Ask to select the date and time for booking, in the end said the slot selected not available. Had tried several times still the same. Email to them yesterday, haven't get any reply back.....why can't they just let a live customer service to take this appointment calls if knowing that the apps can't take up the job. It's wasting our time downloading the app and in the end not user friendly.
23 people found this review helpful
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Care Health
September 25, 2021
Dear Sheila, we are sorry to hear that you were unable to book your appointment. We believe our operations team has been in touch to assist you on this. Please let us know if the issue persists. Warmest Regards, Raffles Connect Team

What's new

We've made some enhancements and fixed some bugs for a better experience!

App support

About the developer
DOCTOR WORLD PTE. LTD.
25 TANNERY LANE #04-27B Singapore 347786
+65 9139 2066