Teladoc Health

4.3
68.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.

EXPERIENCE AND EXCELLENCE
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away.

SEAMLESS CARE FOR ALL OF YOU
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us. The

With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.

PERSONAL AND PERSONALIZED
Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together.

The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track.

OUR SERVICES INCLUDE:

24/7 CARE
On-demand appointments any time of day with board-certified physicians for:
- Colds and flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes

PRIMARY CARE
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for:
- Routine checkups and preventive care
- Goal-setting and a personalized care plan
- Lab orders (bloodwork)
- Checking blood pressure and other vitals
- Managing chronic conditions

CONDITION MANAGEMENT
Depending on your coverage, you may be eligible for:
- Programs to help manage conditions like diabetes and high blood pressure
- Connected devices like a blood glucose meter or blood pressure monitor
- Expert health coaching
- Health data, trends and actionable insights

MENTAL HEALTH
Licensed therapists, psychiatrists and self-guided content for help with:
- Anxiety and stress
- Depression or not feeling yourself
- Relationship conflicts
- Trauma

NUTRITION
Registered dietitians who can help with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies

DERMATOLOGY
Dermatologists who diagnose and treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections

Your coverage might also provide access to:
- Specialists for a second opinion on surgery, a diagnosis or treatment plan
- Therapy and coaching to help with back and joint pain
- Imaging and sexual health testing referrals


CHECK YOUR COVERAGE
Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees.

SECURE AND CONFIDENTIAL
We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).

AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
Updated on
Oct 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
67.9K reviews
Mini M.
November 4, 2024
I love Teladoc as a service, but the app and website need improvements. The app refuses to let me do video calls from my phone. And it doesn't pick up my mic on my computer. I'm a streamer, so I know my equipment and pc/browser settings are fine. It works okay on my laptop, so I use that instead. It will also say that you have upcoming appointments that are past appointments, and you can't get rid of it.
24 people found this review helpful
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Jenny Cabotage
November 17, 2024
Whether or not this app is actually going to work at any given time seems like a dice roll. I got trapped in a flow for setting my pharmacy where my only options were to remove my selection or abandon the flow and lose my selection, and the flow to set up an appointment had me stuck at multiple steps with buttons that mysteriously didn't work. Had to restart the app and try again before I could successfully make an appointment. The doctor I spoke to was great, but the app is really flakey.
5 people found this review helpful
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Teladoc, Inc.
November 18, 2024
We never intend to disappoint our members and apologize for the inconvenience. If you need further assistance, please contact us at [email protected] and provide your name, preferred phone, and screenshot of this review so we can contact you directly. Thank you for your feedback.
Natalie Lite
November 18, 2024
There is no reason for this app to only allow their patients to send photo only on pdf when it states that jpeg is fine. This app will keep old appointments well after it finishes. I love the care providers it has but this app is not user friendly whatsoever. I can't even update my home address. Please overhaul this entire mess of a platform.
3 people found this review helpful
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Teladoc, Inc.
November 18, 2024
Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at [email protected] with your name, phone number, and screenshot of this review along with more details. We will prioritize this ASAP.

What's new

What’s New:
• Added Google Health Connect for syncing steps.
• Important bug fixes and performance improvements.