4.4
24.1K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away.

Features:
• Remote start your engine (if vehicle is equipped)³
• Remote lock or unlock your doors²
• Remote honk and flash²
• Last parked location⁴
• Find and select a preferred Volkswagen dealer
• Schedule service
• View previous service history⁵
• Recommended maintenance schedules
• Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³

Electric Vehicle owners will be able to:
• View battery status
• Start and stop battery charging
• Manage charge and battery settings
• Remotely access climate control

Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted.

myVW is available on most model year 2020 vehicles and newer.

• Additional Information: https://www.vw.com/en/myVW
• Privacy Statement: https://www.vw.com/en/privacy.html
• Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell
• myVW Terms of Service: https://www.vw.com/en/terms.html#myvw
• Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html

¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
Updated on
Oct 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
23.5K reviews
Jenny S.
November 19, 2024
Login process is AWFUL. On my phone, I have to provide my thumbprint, then type my email & password (every time!), then enter a PIN. On top of that, whenever I use the phone app, the vehicle logs me out of the console. Tried using the app this morning for remote climate control. After the annoying four levels of authentication, got a "couldn't log in at this time" error, then it logged me in anyway, then the screen to turn on climate control just spun and spun and spun.
1 person found this review helpful
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William Hagerty
October 26, 2024
Sub par at best. Besides the app intermittently working showing false information on the car like battery charge level and whether the AC is on. Every single update that the car has had has caus more problems than it solved. My car had 90,000 mi the old update and no issues. I ended up getting the new update to fix the recall issues and I have had nothing but problem since. Specifically the most annoying one is the battery compartment not disengaging after it's charged. It stays locked.
6 people found this review helpful
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ONDABOX Office
October 25, 2024
This app never keeps my login info. It is a safety hazzard, because it is the only app you can use to connect to the car. I was considering buying another ID.4 but if they don't fix this then I won't. I happened again. First it lost my bio login so I had to do that again. And then when I login my car is gone. This app makes the ID.4 experience worse. But when I open the door it still sends me an alert. This is truly frustrating.
5 people found this review helpful
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What's new

We continuously work to improve app performance and customer experience. This version contains bug fixes and performance improvements.