Xfinity Prepaid

2.8
3.14K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like:

Refill your services on the go
Check expiration dates and manage payments
Add new channel packs
Find the closest retailer
Stay up to date on the latest offerings and promotions
​It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go!

Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference
Updated on
Jul 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
3.06K reviews
Erikka Colclazier
May 24, 2021
This app should 100% shame xfinity for their lack of concern for those of us using their service. I, like everyone else, cannot see anything but a blank screen with buttons on the bottom to switch between more blank pages. My router went down, I've tried to reset it by unplugging it because I can't even do it on the app. Nothing still. This runs the SECURITY ON MY HOUSE. Then I notice that there are tons of people with the same problem and this app was last updated in AUG OF 2020. DISGRACEFUL.
170 people found this review helpful
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K&J Rogers
October 28, 2022
Worst app ever! If I could give zero stars, I would, but the play store won't let me. For the past year I have uninstalled and reinstalled this app a million times hoping that would help, but it never has. I click the icon to open the app and it never actually opens, just flashes the intro screen then goes back to my home screen like I never clicked on it. Wish they would fix it because I'm so sick of calling it in over the automated refill service line!
85 people found this review helpful
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Jessica Brown (ItsJussJess)
June 7, 2021
POS doesn't work. I used to be able to pay my bill on here just fine then outta nowhere it just stopped working. It force closes as soon as I click on the app. I've been paying my bill online for a few months now; there are more features and it's quick and easy. Comcast should create a new payment app based on the functionality of their website. I just wanted to check back on this app before I un-install it, but it's still just wasted space on my phone so it's gone.
68 people found this review helpful
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What's new

Crash fix for app start.