HSBC UK Mobile Banking

4.7
322K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The HSBC UK Mobile Banking app has been created especially to help our UK customers do their everyday banking on the move. Download it today and you can:
• Log on quickly and securely with biometrics including facial recognition or fingerprint
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View or cancel standing orders and Direct Debits
How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.
Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.
Want to know more?
Move money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details or mobile number. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly move money between your personal accounts.
Mobile statements
With the HSBC UK Mobile Banking app you can securely access your current account, savings and credit card statements.
Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.
Block your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.
Live chat
Need help or assistance? Select 'Chat with us' in the Support menu and, if you’re a Digital Secure Key user, we’ll send you an alert when we reply. So you're free to get on with your day.
Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.
This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
• Log on quickly and securely using biometrics
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View and cancel standing orders and Direct Debits
Updated on
Oct 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
315K reviews
Thomas D
October 1, 2024
Most people use their phones rather than computers so it's a shame that this banking app has such limited functionality. No statement balance (without downloading statements), no "pay statement balance" option. And I wish the convoluted security code thing (on web - Is it on app too?) was optional. I really need to do that just to pay my CC bill? Refer to the Chase US app, which is the best I've used.
1 person found this review helpful
Did you find this helpful?
HSBC
October 1, 2024
Thanks for that helpful feedback, Thomas. We can definitely take that on board. If you would like to discuss this or log your feedback, please message us on any of our social media profiles (Instagram, X, Facebook) or follow this link here ➡️ https://www.hsbc.co.uk/help/feedback-and-complaints/. Hope to hear from you soon. - Laura
Kat Konst
November 9, 2024
Complete rubbish!!! Updates when it wants to without giving you a choice to update later, then is not compatible with current phone!! There is no option to not update so eventually, you are left stranded without access to your banking so thought any prior notice. Shockingly bad service!! This is not the first time I have issues with this bank. I am taking my money and business elsewhere!!!
5 people found this review helpful
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HSBC
November 10, 2024
Hi Kat, we are sorry for the inconvenience that has caused you. Our latest app update requires iOS 15/Android 9.0 or higher. If you are unable to upgrade, please call our Online Banking Helpdesk on ☎️03456 002 290, 8am to 8pm Monday to Sunday, to request a physical Secure Key to access online banking. Thank you.
Richard Martin
November 20, 2024
Oh dear. I'm a new customer trying to register my card. The process requires taking a selfie after providing ID. At this stage you have to nod to trigger it instead of taking a photo directly. However the app doesn't detect any movement, then provides a "Photo capture failed. The completer object was garbage..." Android error. I'm therefore unable to register or use the card, and now locked out from attempting to do so after three attempts. Avoid!
6 people found this review helpful
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HSBC
November 21, 2024
Hey Richard, I would really like to help put this right and get the card registered. So I can help you, please reach out to us via social media, you can find us on Facebook, Instagram or X. You will just need to use #4128765 as your reference. Alternatively you can give us a call on 📞 03457 404404. -Haz

What's new

Bug fixes and minor enhancements