Sanchez Elaine
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I've paid for that apps lifetime subscription, yet I'm still being charged and not able to log in. Customer service has no phone number and seem to be automated messages because no one is actually reading the emails that I've sent because they are constantly asking for the same information that I've provided in the email. Very dissapointed in this app. I already emailed support,and nothing is being done according to you guys. You can't find it not even with the number ya gave. I reached out
4 people found this review helpful
Benipol Limited
23 August 2024
Dear Sanchez! Thank you for reaching out! We are very sorry to hear about this uncommon app experience. Our customer service team is also available to help you so please email us at the
[email protected] so we can assist you on this situation! Looking forward to hearing back from you!
evilynice Nava
Huge huge scam!!! Do not even try it, I made an account on my phone, there is no way at all to log in the account on the app (tablet or phone.) They just force you to try to pay again. I went into the website to cancel the subscription imidiately, and what a coincidence that everything on the website works except the profile tab you need to open to cancel it. Email their support, if they don't respond in a timely matter, I'm reporting them to my bank and Google play.
41 people found this review helpful
Benipol Limited
27 November 2022
Dear Valued Customer! We are sorry that you have such a point of view! We would like to note that all charges are applied with the customer's permission. We kindly ask you to contact us at
[email protected] email address. Hope to hear you soon! Have a lovely day!
A Google user
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They charge subscription then there is another ad, forcing weekly or annual subscription, cannot access the growth plan. To the developer responding, I did not ask for it to be free, I paid a subscription and got very little access in return for my money.The app is great, but the fact remains I paid for access not limited access.
44 people found this review helpful
Benipol Limited
12 December 2019
Hi there, Thanks for the feedback. We are sorry that your experience didn't meet your expectations.
We are interested in solving this issue. Please, send us your detailed feedback (what you did and what happened) on
[email protected] and we will help you asap