Philippine Airlines
2.4star
2.16K reviews
1M+
Downloads
Everyone
info
About this app
Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!
Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.
Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.
Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.
Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.
Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.
Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.
Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
2.2
2.1K reviews
tryscorer1
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4 August 2024
Stateside user here. The app is frustrating. It often fails to log in and doesn't send the onetime security code. I end up using the website on my laptop, but this won't work when I travel through airports, especially to the Philippines. To those responding: only reply with tangible solutions. Have you fixed the security code issue or the bug asking for an email to add to the calendar? I need real improvements, not empty reassurances.
17 people found this review helpful
Philippine Airlines, Inc.
4 August 2024
Hi, tryscorer1. We understand your frustration and we’re truly sorry if you are experiencing some issues booking/managing your flights through our app. Please reach out through our help page: https://pal.my.site.com/s/ so we may assist you further.
Thank you for letting us know about the issue.
Naraiza D'Amato
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9 November 2024
The most frustrating app to use! You can't create an account online because they want you to install the app. All the fields are filled out and still gives me errors that there's missing fields. Have to close the app and do it again and then when it's comes to creating a password it keeps giving me errors on creating a password.
9 people found this review helpful
Philippine Airlines, Inc.
21 November 2024
Hi, Naraiza. We’re sorry for any inconvenience you're experiencing with the app. We will have your reported experience forwarded to the relevant offices for their attention. May we also request to try restarting your device and reinstalling the app?Should you need further assistance, please do not hesitate to reach out through our "Contact Us"page.
Michael
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14 April 2024
The "Pay Now" button is not working. I'm clicking the "Pay Now" button multiple times...and it's just not doing anything. The most important part of business is payment. But it's not working on your app. I spent an hour or more choosing flights, putting in info, and choosing seats, and now I can't move on to pay? Now must close the app to start over. Huh? Hello Developers? I may have to choose another airline. This is a waste of time and too risky.
37 people found this review helpful
Philippine Airlines, Inc.
14 April 2024
Hi, Michael. We’re sorry for any inconvenience you're experiencing with the app. Your feedback is important to us, as it helps us enhance the app for you.
You may also try booking a flight through our website at www.philippineairlines.com. If you need further assistance, our 24/7 chat can help: https://bit.ly/3V4FiCk.
What's new
• Enhance your flight with myPAL Upgrade and elevate your journey! Place your bid now for an even better experience in the skies.
• Experience enhanced security with our new OTP feature. Your safety is our priority!
• Experience enhanced security with our new OTP feature. Your safety is our priority!
