Itz Grim
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I literally waited over an hour to receive my order, but here's the kicker, the store is only 5 minutes away from my house, and my order was relatively small and simple. I called the store, and the customer service was terrible. Employees can't even speak proper English. The lady on the phone was talking to me as well as another person at the store in another language, which caused a lot of confusion. Train your staff! The malvern branch is pathetic, and the staff is rude and unprofessional.
TSHEPIWORLDWIDE
The app is not too bad but could definitely be better. Please add the 'order tracking ' feature just so that a customer knows when to expect their deliver. I was given a 1 hr window which meant I had to wait outside for the driver. Also, there should be a way for the drivers to be able to contact me within the app. Finally, online payments are a must, try to add that function too
20 people found this review helpful