InstaShop: Grocery Delivery

Name: InstaShop: Grocery Delivery
Availability: InStock
Rating: 4.269999980926514 (34787 reviews)
Author: InstaShop DMCC

InstaShop DMCC

4.3

34.8K reviews

1M+

Downloads

Everyone

About this app

Hello there! We’re here to make your life easier. Wondering how?

InstaShop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on [email protected]

If you’re enjoying InstaShop, please take a moment to rate us on the App Store. Thank you for the support!

Updated on

18 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 4 others

This app may collect these data types

Location, Personal info and 8 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

34K reviews

Beverly Coleman

22 October 2023

WARNING! The wrong email address has somehow been attached to my account, putting my debit card information at risk. I tried using the app to delete that address and insert the correct one to no avail. I have called customer service many times, and the problem is still not corrected. They said this is for my security. I believe that my security is compromised by the app using an email address that doesn't belong to me. . **Be careful if using this app. Check your account information often*

24 people found this review helpful

InstaShop DMCC

29 October 2023

Hello, we completely understand your frustration regarding this issue. Our team will be offering you a solution to the issue you have faced. You can message us on the application or email us on [email protected]. Thank you 🙏

A Google user

27 March 2020

*edit* Thanks for the response Instashop, but I have already reached out to your customer service via email many times and your "contact us" link. At this point your CX team has continued to ignore me and I have given up. There has been no refund, credit to my account, or other communication. I have lost time and money (I have never been refunded and items I bought have never been sent). Not shopping here again. *original* Inconsistent and not worth your time. I had to stay up late on a worknight, waiting for my order that took over 2 hours. Items were missing even though I was charged the full amount, and the produce (fuji apples and lemons) that I ordered were low quality and very small. Customer service called and messaged me a few times telling me that they would deliver the items that were missing, and then completely stopped responding to me. I never received the missing items and was never compensated for being overcharged. If you're lucky you'll have a great experience, but if not, expect items to be missing and your order to be late like mine was. The bottom line is that the quality of service isn't consistent, and honestly not worth the frustration or hassle. You're better off with an app that consistently delivers quality like Carrefour or Breadfast.

14 people found this review helpful

InstaShop DMCC

19 March 2020

Hello Kayee,, we are so sorry to hear about the recent experience you had with us, if you are facing any such issues please reach out to our customer service team via the "contact us" section in the app so we can help you out ASAP. The InstaShop service is about convenience and if anything unexpected happens our team is always available to help you

Farah Thaher

31 October 2024

One of the worst apps in uae, there is always a missing items in all of my orders, i did not get one order correctly, couple of time i ask not to ring the pill and they do ring the pill and wake my baby. Yesterday order was a whole new level i made an order and did not recieve and they marked it as delivered !!!! Are you kidding me very very very bad application and very unprofessional at all, this app is a complete joke

4 people found this review helpful

InstaShop DMCC

31 October 2024

Hey Farah 👋 We totally agree with you that this should not have happened, and it's certainly not the kind of service we aim to provide. Kindly reach out to us through email at [email protected] or message us directly on the app to address the issues you've encountered 🙏 We're looking forward to making things right!

What's new

Major features in this version:
• My baskets
• Similar products
• Various bug fixes and UI/UX enhancements
• Performance improvements & minor bug fixes. Bzzzzz.. Oh no, there's one left... (there always is..) left... there always is

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