Scott LaCroix
The app is clunky and difficult to figure out. The worst part is it loads full screen ads when you first start, with a startup delay. Some of those ads are malware click bait "YOUR PHONE IS INFECTED" ads. I'm probably going to throw away the cameras and get new ones with a more reliable app that doesn't use malware beg screens, I'm really disappointed with this. It's a shame because the cameras are pretty good for the price
20 people found this review helpful
JFTECH CO., LTD.
29 September 2024
We apologize for any inconvenience caused. You can skip the startup advertisements or disable them by going to "Me" - "Tools" - "AdHub Ads/Google Ads" - and then selecting "Disable." Additionally, VIP customers who purchase cloud storage service packages can enjoy ad-free pop-up functionality.
Edward Parker
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I I'm trying the app again to determine if improvements have been made. One problem that continues is the changing the site one may try to obtain is difficult due to being transferred to a site that attempts to sell TV subscriptions. One can work around the TV subscriptions but it's not easy. Until I determine there is an easy way to sign up for ICsee without going through an obstacle course of subscriptions that has nothing to do with the cameras. At that time, I will perhaps change my rating.
24 people found this review helpful
JFTECH CO., LTD.
23 September 2024
Received your feedback and evaluation. To further enhance efficiency in resolving issues, kindly provide relevant information through the customer service center on the app's homepage. We will promptly assist you. Wishing you a pleasant life!
Angelo J Richetti
This App is horrible I've had it just about a year and it's the same old BS over and over again.. freezes up..takes way to long to post any videos..and cuts off in the middle of watching recorded video...I really need to find something else I have already more than once contacted ICSEE and it's the same old story it will be fixed and never does... really fed up with this app I use my cameras for security reasons I can't have this going on
7 people found this review helpful
JFTECH CO., LTD.
25 September 2024
Received your feedback and evaluation. In order to improve the experience and solve after-sales problems in a timely manner, you can provide feedback to
[email protected] We will help you solve the problem as soon as possible; Wishing you a happy life.