Bolt: Request a Ride

4.8
7.12M reviews
100M+
Downloads
Content rating
Everyone
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About this app

Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• You can pay inside the app (Credit/Debit/Apple Pay).

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Bolt features that require the app to stay running in the foreground:
• SOS button. In case of an incident, the user can easily provide their live location to a safety provider to get help faster.
• Trip audio recording. Users have the ability to record the trip audio if they feel unsafe or are facing a complicated situation. This audio can be used as evidence for investigations by the authorities.
• VoIP calls. Users can utilise in-app calls for communication to help locate each other or if a passenger forgets something in the car, for example.

*We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.

Bolt is available in 50 countries and 600+ cities around the world.

*Bolt scooter and car rental options differ by location. Check the app for availability in your city.

Bolt’s mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. The next time you need a ride, take Bolt!

Earn extra money driving with Bolt. Sign up at https://bolt.eu/en/driver/

Questions? Get in touch via [email protected] or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/BoltUnitedKingdom/
Instagram — https://www.instagram.com/bolt_uk/
X (formerly Twitter) — https://twitter.com/Boltapp
Updated on
29 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
7.06M reviews
Artem Dudko
19 November 2024
Lately, the application regularily does not match the location on the map with the address correctly. For instance, twice during a week we were let out a few hundreds meters away from my son's school, enven though the address I entered was correct and accessible for a taxi. Another example, today the application sent the driver to a wrong bus stop. I was even charged late fee. Update: became even worse, gives pick up address in a random location opposite side of the city.
148 people found this review helpful
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Patricia Gilman
16 September 2024
Our driver was great. However, unlike other such apps, I didn't receive an email after the ride asking if I would like to tip him. It turns out I was supposed to tip him on the app during the ride. It would have been good to know this. I apparently could have tipped him after the ride, but I opened the app once too often, and now I can't tip him. So the driver gets a 5, and the app gets a zero.
53 people found this review helpful
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Tony Schiavone
3 November 2024
Terrible for so many reasons. The drop off point is always 1 km or more away in Thailand. It doesn't understand the addresses. Half of the drivers refuse to pick me up. They won't cancel so they can get a free cancel fee. Then I reorder and I get blocked. I am traveling on a sim card I can't get text messages. Then drivers ask to cancel ride and get paid cash. Not safe at all.
108 people found this review helpful
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What's new

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app!

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.