3.2
1.2K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Key benefits
Review your benefits summary
Read a summary of your benefit entitlements, coverage, current wellness and outpatient visit balance, and download forms and documents from the app with just a few steps.
Manage your claims in a few taps
Submit and track your outpatient claims in the app. View your claims history at a glance.
Find doctors with ease
Enjoy video consultations with local GPs from the comfort of your home. Find panel doctors and clinics from our network of practitioners on the app. Use your eHealth card for a smoother visit.
Enjoy preferential offers
Shop for a range of health and wellness products and services with members-only discount offers.

Disclaimer
The HealthyLife App (the 'App') is provided by HSBC Life (International) Limited ('HSBC Life'). The App is intended for download or use by persons in the Hong Kong SAR and Macau SAR only. The information and images on the smartphone screen displays are for reference and illustration purposes only.
HSBC Life is authorised and regulated by the Insurance Authority to carry on long-term insurance business in the Hong Kong SAR. HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group's insurance underwriting subsidiaries. Insurance products provided by HSBC Life are sold through The Hongkong and Shanghai Banking Corporation Limited ('HSBC') and only intended for sale in the Hong Kong SAR. Policyholders are subject to the credit risk of HSBC Life. For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction, HSBC will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance product should be resolved between HSBC Life and you directly. For details and information about HSBC Life products, please visit the insurance-related pages on HSBC's website or visit our branch.
If you are outside of the Hong Kong SAR and Macau SAR, we may not be authorised to offer or provide you with the product and services available through this App in the country / region / territory you are located or resident in.
The App is not intended for distribution, download, or use by any person in any jurisdiction or country / region / territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
Video consultation service available in the Hong Kong SAR only. Medicine delivery services to certain locations may be affected and experience delay due to traffic condition.
Video consultation medication delivery may be affected and experience delay due to medication availability and delivery location.
The Health Scan+ services are provided by NuraLogix Corporation (a third-party service provider). Through the use of the services of Health Scan+, some information relating to health check can be provided to HealthyLife members who have accepted the terms and conditions of Health Scan+. We do not offer any kind of medical advice. The information provided by Health Scan+ is not intended for medical purposes. NuraLogix Corporation’s use of Anura is not a substitute for the clinical judgment of doctors or health care professional, it is only intended to help improve your health awareness of general wellness.
Choices is an eShop on the App which allows you to purchase certain goods and services offered by Benefit Providers, subject to the App’s and other relevant terms and conditions. 'Benefit Providers' are third party vendors who offer and provide benefits on or through the App from time to time. Benefit Providers are parties separate, independent and unrelated to HSBC Life. HSBC Life does not own, create, sell, provide, offer or supply any benefits on Choices. Benefits on Choices may be modified or terminated at any time without notice.
Issued by HSBC Life (International) Limited (Incorporated in Bermuda with limited liability)
Updated on
11 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Personal info
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.2
1.17K reviews
riz dimanche
31 October 2024
I'm an android mobile user. whenever I want to search for nearby doctors in my vicinity, the app crashes every time. this feature should be very helpful to find nearby clinics, but this issue has persisted from day one until now. it's very disappointing that this hasn't been resolved for such a long time. hope IT team of HSBC could look into this matter seriously because when someone needs to find a nearby doctor when they are sick. they mean it - not playing Pokémon...for god's sake. thanks.
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Christine S
8 July 2021
Please, just remove all the unnecessary gimmicks and let this app be easy to use. Put the important stuff that people often use where it is easiest to access. And It would be great if you can just let people check the panel doctor list without logging in, and let people pick areas, specialities, etc instead of relaying the useless search function.
7 people found this review helpful
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Bill McCord
27 November 2023
I have the app on my work iPhone and it works pretty well, but the app for Android is completely awful, don't use it. Here are all the issues: - The card view is red and white and some doctors won't accept it because it isn't all red like it looks in the iPhone app. - The doctor search doesn't work at all. It just says something went wrong try again. I have to use my iphone or the web version to look for doctors. - Filling claims always fails and if you try to take a picture with app it crashes.
2 people found this review helpful
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What's new

This version includes several system improvements.