Adam Clark
- Flag inappropriate
- Show review history
Have been charging me since april and i dont even have app on phone and have no account when trying to log in under my email that you have listed. And they have no customer support number to even call for issues. Edited this review to 4 stars from 1 because after i was able to make contact with mary via email. The situation was resolved and they helped out greatly. Still think they should have a number to call! But ut all worked out well! Thank you again for resolving this issue.
1 person found this review helpful
WELLTECH APPS LIMITED
20 November 2024
Hi, Adam! We're glad to hear your issue was resolved and appreciate your feedback and suggestion. Your experience is important to us! If you need any help, please feel free to contact us. – FitCoach Team
Christopher Basil
Not as good after multiple changes. They've removed the ability to set your own daily reminder and instead just give notifications at 7:30am and pm, which is probably too late for most people in both cases. There's no ability to go back and do a workout you may have missed, and you're now forced to pick a "plan" which locks you in to certain workouts on certain days with no ability to customize. It's very easy to miss all the strength exercises on the strength plan if you happen to get busy.
6 people found this review helpful
WELLTECH APPS LIMITED
15 August 2024
Hiб there. Making sure you're happy is what we're all about, and we're here to help with any problems you're having. To get things sorted out as quickly and smoothly as possible, could you send us an email at
[email protected] with the subject “Store Feedback”? Our friendly team is all set to assist you. FitCoach Team
KrazyKeith
Multiple things are now broken on this app. First is the fasting timer not adjusting, which I have been complaining to customer support for several months now, yet the issue still persists. I screen recorded the issue being replicated and sent it to customer support as well. The second issue, which recently started, is that I can no longer adjust my personal plan. I go through all the activities & areas I'm looking to target, & after I hit Create Plan, nothing happens. $20 per month for this?
25 people found this review helpful
WELLTECH APPS LIMITED
9 July 2024
We're truly sorry for the ongoing fasting timer issue and the recent plan adjustment problem. Your detailed feedback is invaluable. Please reach out to
[email protected] for immediate assistance with these issues. Please add the subject line "Store review" to your email so we can find you faster.