Skånetrafiken

Name: Skånetrafiken
Availability: InStock
Rating: 3.064516067504883 (4062 reviews)
Author: Region Skåne

Region Skåne

3.1

4.06K reviews

1M+

Downloads

Everyone

About this app

With the Skånetrafiken app you can:
- Buy all types of tickets, including: Single, 24-hours, 30-days, Flex 10/30 and more.
- Pay with Swish, card (Mastercard or Visa), or invoice from Swedbank Pay. You can also get email receipts of your purchases.
- Find the quickest route on a map, and view the entire journey from door to door.
- Create shortcuts (favorites) on the front screen for your most common journeys.
- Receive information about ongoing disruptions affecting traffic, or journeys you have chosen to monitor.
- Log in to My Account to have your tickets protected by our lost ticket guarantee, in case you lose your phone.
- Lend your active 30-day ticket to a friend or family member (requires that you are logged in to My Account).

Your views are valuable to us. Please give feedback, or ask for help via Skånetrafiken’s customer services.

Updated on

17 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Financial info

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.1

4K reviews

John Jacob Hald Traas

8 December 2022

Awful recent updating to the search logic. Most searches turn up no results now. 'My Location' no longer works, trying to search from a local bus stop to another station returns zero results if you don't narrow the search down to the correct departure time, whereas it used to provide all upcoming options. Whatever the most recent updates to the search functionality were, it is massively broken and now provides an awful user experience.

1 person found this review helpful

Region Skåne

9 December 2022

We would be grateful if you take the time to provide the feedback with more details about the search results that you're not happy with to our customer service (https://www.skanetrafiken.se/kundservice/) /Linus

Dilshan Weerathunga

1 September 2024

My first impression of the app isn’t good because there’s no bottom navigation bar or hamburger menu. When I press the device's back button, a location selection alert appears instead. I think this needs to be changed.

Region Skåne

27 September 2024

Please upgrade the app to the latest version and hopefully it will work. /Linus

A Google user

15 November 2019

You select the date and time you want and your destination, it returns the results and you pick one. The problem is when you select a trip to buy the ticket, the app completely ignores the time and date you selected and, by default, activates your ticket. This means that you'll only have until 4am of the following day to use the ticket. If you chose a future date, that is completely ignored and you'll need to buy another ticket. To solve this you can disable the "activate" button when buying the ticket but in my opinion this should be the default option, the ticket should just be disabled, then you never make mistakes. Why have the option to select date if it's just ignored later? (edit: I spoke with customer service and they are returning the money for the unused ticket. good service!)

3 people found this review helpful

Region Skåne

15 November 2019

Hej! Val av datum används för att kunna se resor för specifikt datum. Biljetten är däremot öppen och följer inte tiderna angivet för resesöket. Jag förstår ditt önskemål men majoriteten av biljettköp aktiveras direkt efter köp och därför är "aktiverad" som standard förvald. Har något blivit fel vid köp av biljett, kontakta vår Kundtjänst.