Daniel Diaz
I don't know where to start but this app has a lot of bugs. It's so annoying when you try to check the boarding passes once you've checked in and it's even useless when you have connecting flights since all the boarding passes dissappears after flying the first leg. I've used several airline's apps and this one is one of the worst.
16 people found this review helpful
KD Kim
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This app is terrible. Doesn't automatically show any of my bookings, always have to manually add it. Even after manually adding it, doesn't sync with my online account on desktop. Doesn't have any flight related No notifications that my rebooked flight was delayed. No notifications that my flight was cancelled not in the app nor email. Only found out by calling to ask an unrelated question. Really??
16 people found this review helpful
Danen Turpin
The plane ride was comfy and everyone in the plane was nice. But the website, app, and customer service need a LOT of work. We weren't able to add additional bags for the cheaper price prior to the flight, gave error message everytime. Couldn't check in for the same reason from this app or the website so we had to at the airport. When we paid the addional money, the girl didn't give us our change when we were scrambling with documents. Had to ask for it back.
64 people found this review helpful