Hatem Bitar
- Flag inappropriate
- Show review history
Horrific app, extremely unstable and always glitching. This app is not worthy of business accounts, you'll never find it reliable when you need it the most. (Unable to carry out your instructions) Is the standard pop up box you'll see when you need to execute a transaction.
1 person found this review helpful
Abu Dhabi Commercial Bank
September 25, 2024
We are currently deploying a software update for a better banking experience. During this time, our online services will be facing a downtime. We’re very sorry for the inconvenience and appreciate your patience.
M.A
Arslan Mushtaq
Overall, it is a good app and is user-friendly. Two issues to be resolved: often, it does not allow multiple payment approvals at once, and at times, it does not recognise face recognition, and sms is not received as an alternate option.
1 person found this review helpful
Abu Dhabi Commercial Bank
August 26, 2024
Hello, we apologize for the inconvenience. Please contact us at
[email protected] and share your mobile number so we can address this issue for you
R.B
Wael Faddah
Out dated, When you wire after the cut off hours, does not show you that you did. Don't do it twice... You must wait until the next business day to show that we not imagining. Giving the wire receiver entity a neckname is pointless, you still must search by official names. When you wire, the result page is annoying, it does not have enough info, you must go to transaction and a snap from there.... Too many steps that could have been shortened. So many times the app does not work.
2 people found this review helpful
Abu Dhabi Commercial Bank
August 15, 2024
Hello, sorry to hear that! Could you write to us at
[email protected] with more details of the issue along with your contact number? We'd love to help you troubleshoot.
R.B