CareConnect

The app is great for CHHA who are unable to visit office frequently to seek cases and I have been recommending it to others. However, contact agents have been manipulating the system. For me, invitations are sent yet when I request the cases I can do, I am refused or if granted, later withdrawn without any prior notice. In addition, stated preferences and documented medical support are ignored and invitations for such cases are constantly being sent. Victimization is possible too.

I am using the mobile app and have been stuck on a course, the next button doesn't work. I can't start another course because it says I already have one in progress. Also I get an error when I try to add my email address on the app, and the need help just says something went wrong. This app is still very buggy. It is very frustrating when I am trying to complete trainings and cannot move onto the next section, it only restarts from the beginning and gets stuck at the same section.

❤️ it I'm able 2 c cases I may want. I'm able 2 c my scheduled cases on the calendar. With Care Connect no need 2 call Supervisors. I text them in the app, if u have a good Supervisor who work, u will get a reply quick. The only issue, i have 2 keep logging in if I minimize the app. 2024 the app has been upgraded even better. u can choose the Gender M/F Other. Location, Yes No Animals, Yes No Smoker 2 much to write. If u have the app look @ the features. Absolutely 💯❤️ it. What's next 2025 🤞