4.5
59.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips.

The app is a must-have for customers of:
- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services

Do more with your account from your smartphone or tablet with these easy-to-use tools and features.

Services:
- Get personalized rewards, discounts and offers - Manage your Frontier services
- Upgrade your plan with add-ons and higher speeds

Billing and Payments:
- Make a one-time payment
- Set up Auto Pay
- Sign up for Paperless Billing
- View billing and payment history
- Compare current and past statements

Troubleshooting:
- Check for outages
- Track your orders and trouble tickets
- Reboot your gateway or TV Set-top box
- Get 24/7 help with our virtual assistant

Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information

Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Updated on
Nov 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
57.6K reviews
leo james
November 25, 2024
Watching this app continue to function less with each update is frustrating. Are they purposely making it more difficult to use? It regularly 'forgets' my information, takes me off auto-pay randomly and crashes in the middle of autopay setup process, seems EVEN buggier than before despite the new update listing it "fixes" bugs. As much as I love my frontier service, if something as SUPPOSEDLY simple as paying my bill becomes a headache, I'm not sure how long I'll keep my service.
4 people found this review helpful
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Dustin Taylor
October 17, 2024
Terrible. Have never had a worse experience with an ISP. App is constantly losing my log in info. Had to change my pw nearly evertime i log in. Was promised 79.99 when i signed on. Soon bumped to 84.99 with no explanation or notice. Now I try to make a payment for last month(?) and it charges me for 2 months. And good luck trying to speak to a person to fix anything. Terrible automated phone systems.
88 people found this review helpful
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Frontier Communications
October 18, 2024
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at [email protected]. Thank you.
BloodRose Reviews (Beverly Crowder)
October 26, 2024
The app was great when I 1st downloaded it. Now, since the update, I can't view my wi-fi information like I was able to before, it's trying to force me to do this eero stuff w/out me being able to see if it's something I want 1st, it keeps freezing, & I can no longer view all my account info. Please fix all this. It's a nightmare calling in & dealing with the automated system to talk to a person & it hangs up on me. It's even hard to use the virtual assistant because of the prompt responses.
53 people found this review helpful
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Frontier Communications
October 28, 2024
Dear Beverly, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at [email protected] so we can help resolve this issue. Thank you.

What's new

• Eligible customers can purchase our newest internet backup and Wi-Fi security products in the app!
• We've made in-app purchases available to more customers, including our Small Business customers.
• New discounts and special offers available to eligible customers.
• Performance improvements and bug fixes.