Jay Zeitler
- Flag inappropriate
- Show review history
If I could rate lower, I would. I believe I deleted my account months ago, but I am being charged after a free trial expired (which I know I canceled prior to it expiring), and I've been charged $20 a month for a product I don't even use, and after fighting with the app for ages, I finally got to "cancel", and they're having me go through even MORE hoops to try and cancel it!! Judging from the other reviews here, it's not even a new problem, so do yourself a favor and don't bother with this app.
194 people found this review helpful
Numerade
February 29, 2024
Hey Jay, thanks for taking the time to share your feedback. As our team confirmed with you via your support ticket, your subscription was not cancelled until a couple of days ago. Users who properly cancel their sub may never be charged. If you have any other questions or concerns, please reach out to me at
[email protected]. Thank you.
Ashton Searcy
I subscribed to Numerade's free trial over a year ago for help with one question, which they didn't have the answer for, so I canceled my account immediately, wasn't charged anything until last week; randomly, $80 disappears from my account. It had been so long I had to go look up what this stupid service even is. DO NOT GIVE THEM YOUR CREDIT CARD INFO! They will keep it forever and charge you whenever they feel like it. There is no tech support, you're just SOL, its not worth the headache!
184 people found this review helpful
Hi Ashton, thank you for sharing your feedback with us. While all users can self cancel, we would like to learn more about your experience. Can you email
[email protected] with more details so we can look into this for you? Thank you.
Chelsea Williams (Melancholy)
Numerade is my number 1 school app. It makes learning fun and actually memorable. I have a hard time understanding and comprehending due to ADHD and I find it much easier to go back and study things on numerade than to go over things in-seat. The video explanations especially help because I'm able to go back and watch them repeatedly, the practice problems and study material also are extremely helpful and important in learning for me.
9 people found this review helpful
Hey! Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Reviews like yours make our work worthwhile. Thank you!