Jeff Hallan
The food here is decent but their loyalty program and app is garbage. The default setup for this "loyalty app" is to enter your credit card and payment information so they can access and track ALL of your activity. I elected to "manually enter my receipts". Naturally, when I tried to use the app after that it crashed permanently. Apparently they don't have any interest in allowing you to use the loyalty program unless you're willing to openly share all your credit card transactions.
4 people found this review helpful
Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at
[email protected].
itsKittenz
Worst app I've ever used. Only downloaded it for the free meal, which I couldn't even get. Made 4 different accounts, put in 6 different credit cards, and none of it ever worked. Apparently, I've used all of my cards already on an app I've never downloaded, also never ate here before, and when I finally got a card that worked and picked my meal, my reward had already been redeemed, on two separate brand new accounts. There is no free meal lol
2 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at
[email protected] referencing this review! Note that per our terms of service, only one account is allowed per guest and you likely ran into fraud protections.
tdogbucho
Food is always excellent. Have had issues at times with service like forgetting items and given a hard time when pointing it out. Only once did I choose to wait a longer period of time to wait for teriyaki chicken to be available due to a reported large order just having been filled. Overall, the food makes it all worthwhile!
2 people found this review helpful