Matt L
1 dollar soup deal doesnt work. I spent 30 mins trying every combination and eventually just added every item in the menu to see of it actually works. Nope. The deal just doesn't work. Dont advertise it if it doesnt work... Then the app slows to a crawl when i add too many things and gives me a warning saying i must remove an ingredient before i can continue. The problem is the message pops up non stop, slowing the app to unusable. Lastly the new layout just sucks when choosing customizations.
6 people found this review helpful
Michael G.
Opening this app, I know it's going to be a frustrating experience, but somehow it always manages to be even worse. This time, I was unable to complete my order. It's laggy, my basket cleared three times, it rejected valid payment twice, clicking on an invalid coupon forcibly rerouted me to another screen, and using my phone's Back function cleared my cart again. Valid coupons threw multiple errors, and at the end, without coupons, some of my food was unavailable, but it wouldn't tell me what.
3 people found this review helpful
Chris Husted
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Update 11/15/24: How did you make it even worse? New layout is confusing! Original: No toggle to use gift cards before credit cards. Asks for dietary preferences, but doesn't relate to anything. Rewards sometimes reflect things with dairy, and it doesn't differentiate items on the menu with these ingredients. Hard to go back and alter a favorite after adding to the cart (like for half and half). Having allergens listed next to the ingredients like condiments and bread would be helpful as well.
85 people found this review helpful