Poly Lens

3.6
38.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Discover how Poly Lens opens a world of capabilities to your favorite Poly Bluetooth® devices. With Poly Lens, you can personalize your audio experience, stay up-to-date, and get help when you need it. 

Poly Lens enables you to make just the right settings to make the most of your day. Poly audio devices have amazing acoustic features that improve your experience, whether you are taking a call for work or relaxing with your favorite music. 

• Keep your device up to date with the latest software
• Customize your device settings to meet your work style
• Access helpful support
• Keep track of your device with the Find My Device feature

Enterprise IT Administrators interested in managing large deployments can use Poly Lens admin portal to manage Bluetooth device policies, have real-time insights into the site-wide Bluetooth devices and usage, perform remote troubleshooting from the cloud portal. Learn more at: https://lens.poly.com. 

Get the above features for Voyager Free 20, Voyager Surround 85, Voyager Surround 80, Voyager Free 60 Series, Voyager Focus 2, Voyager Focus UC, Voyager Legend, Voyager 4200 Series, Voyager 4300 Series, 
Voyager 5200 Series, Voyager 6200 UC, Voyager 8200 UC, and speakerphones Poly Sync 20 and Poly Sync 40.



©2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners.
Updated on
Nov 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
38.2K reviews
Chris Conaway
November 21, 2024
There is an update available, but app states my battery is not sufficient to update software. I'm at 100% and it is plugged in. Worthless. I want to turn off the redial option as the headset keeps auto-redial without pushing any buttons, just wearing it. It will randomly redial last outgoing call. Very inconvenient especially if it is late at night while listening to a podcast and Bam! It calls last number, waking them up. Turning off all Sensors, the headset keeps reconnecting and disconnect
1 person found this review helpful
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Robert
June 27, 2024
HP has really dragged the level of service way down. This app and it's spotty performance doesn't help much either. So far I've learned that we can expect to have devices that are not supported merely because of the transition being so horribly sub par. Do yourself a favor and transition to Yeahlink.
4 people found this review helpful
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HP Inc.
June 28, 2024
Hi Robert, we’re sorry to hear about your experience. Would you be able to share more details about the issues you are running into while using the app, and which headset you are using?
Brian Gernak
June 28, 2024
Lacks all the functionality previously in Plantronics Hub. Response to dev response: Where to start? Poly Lens currently allows: you to pair with Poly device and download user guides. Oh wait, my phone could already do that without the app. In contrast, I used to use Plantronics Hub to 1) perform firmware updates (by USB or Bluetooth), 2) customize ringtones, 3) configure presence updates, 4) change device settings, 5) get real-time battery & mute readouts, and 6) adjust audio settings.
4 people found this review helpful
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HP Inc.
June 28, 2024
Hi Brian, we’re sorry to hear about your experience. Could you share what specific functionality you are looking for that is currently missing? We are consistently building new features into our apps to regularly improve them.

What's new

• Enable NoiseBlock AI on the Voyager Free 60+, with three tunings accessible via the Close Conversation Limiting setting
• Feature support for selecting either preset Audio Equalizer options or customizing the Audio Equalizer, on Voyager Free 20, Voyager Free 60+, and Voyager Surround Series
• Important: The mentioned features are available on certain firmware versions. Please refer to https://info.lens.poly.com/lens-mobile-rn, for further details.