PocketSuite Client Booking App

4.1
675 reviews
50K+
Downloads
Content rating
Everyone
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About this app

PocketSuite is an all-in-one booking app for service professionals. With PocketSuite, you will book more new business, have clients show up on time (and still get paid if they don’t), grow your team, and have new customers sign digital contracts and intake forms. At PocketSuite, there are features built for every client-based business. We also have powerful marketing features to build up more leads and five-star reviews.

Plus, the PocketSuite calendar helps keep any client-based business organized and efficient with color-coded day, week, month, agenda, and map views.

Key Features:

- Scheduling -

Online booking and scheduling
Map-view calendar with buffer time and directions between mobile appointments
Lead forms and CRM management
Automatically track package usage over appointments & classes
Multi-day appointments/overnights with check-in & check-out
Subscription/ membership management
Color code business appointments

- Messaging -

SMS text client communication and calls from a local business number
Keep your business and personal texting and calls separate
Automated appointment reminders from a local business number clients can respond to
Dedicated business phone number for texting and calls
Send in-app messages and attachments

- Payments and Invoicing -

Accept credit cards
Automatically charge cards at the completion of an appointment
Deposits for appointments
Enforceable cancellation policies
Invoices
Tap-to-Pay
Buy-Now-Pay-Later
POS Payments
Sell packages and subscriptions and automatically track usage

- Marketing -

Smart campaigns for powerful text marketing
Review tools to get more five-star reviews
Get more organic leads from search
Create a booking site that links with websites and all social media
Offer discounts, promotions, and gift certificates

- Team & Staffing -

Assign jobs to team members
Set roles & permissions
Process payroll
Communicate with your team
Manage a full team on the platform

- Business Tools -

Digital forms and contracts
Sell products online and track inventory
Track sales tax
Easy tax tools and business reports

Any client-based business can benefit from PocketSuite!
Updated on
Nov 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Calendar and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
652 reviews
Ruby Nichole
November 21, 2024
I love the simplicity as a business owner and for my clients. They have told me it is one of the easiest scheduling apps they have worked with. I also love the customization that is available for my practice that includes a variety of services. Their customer service is the best. Anytime I have reached out with a question, they have been answered no later than 24 hrs and I appreciate that so much. For a new business owner of many industries, this is a great app.
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Michael Lazzarini
November 5, 2024
The only issue I have, and one that is a deal breaker that has led me to leave the app and use software on my own server, is that any client who downloads the PocketSuite app on their device gets full control of their client profile, and you can't change it. This makes it impossible to sign contracts with people using nicknames, and that's a no go for me. Support tells me that I should submit a ticket to have their information changed. I don't have time to do that every time.
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Brandon Williamson
October 25, 2024
I completed all the steps to setup my account. It said i was verified. The app allowed my customers to book appointments and send me money on the platform at first. Then, randomly without notice, it wouldn't allow me to confirm the appointments anymore and the money that was already there could not be withdrawn. It is stuck in the pocketsuite account! There is little to no support on this app! The only way to reach support is through text and it takes days for them to respond to each message.
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What's new

This update includes several bug fixes and improvements including: Fixed an issue with product order checkouts using Buy Now Pay Later, enabled private leaderboards for Partner/Franchise accounts, ensure shipping rates is calculated correctly during product order checkouts, ensure that appointment checkin/checkout notifications are sent to the right person, fixed an issue with uploading profile photos in the client app, default booking form/contract should be applied internally.

App support

Phone number
+14158412960
About the developer
PocketSuite, Inc.
353 Sacramento St Ste 800 San Francisco, CA 94111 United States
+1 415-841-2300

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