Thomas Rusch
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Edit: A few reboots later, this problem is solved. I tried rebooting before I wrote this review and it didn't fix anything, but rebooting after I wrote the review did fix it 🤷. Original: Crashes when trying to discover my headphones, so the app (and several features I paid for when I bought these headphones) are completely unusable. If it helps solve the problem, here are the devices I'm using: Pixel 6 Hammerhead TrueWireless X
Hi, can you please try rebooting your device? Please contact us at
[email protected] if the issue persists.
Eddie Mac
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Changing my review here... these buds are worthy of compliments! A year later it turns out my previous device was incompatible with the app and/or the buds. * they are fantastic and rival even the more expensive over the year headphones that I have* I default to them regularly and the noise canceling is excellent. *use the thx setting with a third party app to further shape the eq. Sounds amazing: music, movies, gaming.
16 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at
[email protected]. Thank you.
John Keefer III
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I hate that the Kaira Pro Xbox Edition, isn't in the list. Even though it is advertised as a mobile/console headset. Please add this model! The PlayStation version is there, and it is for console and PC... 🤷🏼♂️ Anything with Bluetooth can work with a phone. The reason that it's not there because it's for console and PC is lame! It is designed to use with the phone. That's why you can pair the Xbox and phone the same time!
23 people found this review helpful
Razer Inc.
February 21, 2024
Hey there! We appreciate your interest in the app. The Razer Kaira Pro for Xbox is not supported in this app since it is intended for console and PC use. You can install the Razer Headset Setup for Xbox app via the Microsoft Store to your gaming console or PC instead.