Traveloka: Book Hotel & Flight

4.6
1.93M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Save more with coupons - for selected products - Exclusive for 1st App Booking :ID: JALANYUK ; TH: TRAVELOKA ; MY: JOMJALAN ; VN: TRAVELOKALANNGOC ; SG: BOOKTRAVELOKA ; AU: HELLOTRAVELOKA ; PH: HITRAVELOKAPH ; OTHERS: WELCOMETOTVLK
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Wherever you go, Traveloka is here for your needs. Discover more than 20 travel products at your fingertips with Southeast Asiaā€™s leading travel platform.

Elevate your travel experience with our user-friendly app, available in English, Indonesian, Malay, Thai, and Vietnamese.

Seamlessly book transport tickets, accommodation, or local attractions, and pay conveniently using digital wallet, internet banking, credit/debit cards, or even convinience store.

Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, itā€™s all yours.

AWARD-WINNING TRAVEL PLATFORM
Over the past 11 years, Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.

- TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector

FIND THE BEST FLIGHT PROMO DEALS EVERY DAY
- Book cheap flight tickets
- Various promotions every day
- More than 100,000 flight routes, served by a wide range of reputable airlines, including Singapore Airlines, Scoot, Jetstar, AirAsia, Malaysia Airlines, Emirates, Qatar Airways, Cathay Pacific, Qantas, Thai Airways, and other international airlines.

TRAVEL WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options.
- Access a wide array of destinations and routes through our airport transfer services.
- Book Traveloka car rental with or without a driver to your desired destinations and departure points.

BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel booking in one app
- More than 100,000 hotels worldwide
- A wide range of hotel options, from budget hotels to 5-star hotels
- Pay at Hotel option available

DISCOVER ACTIVITIES WITH TRAVELOKA XPERIENCE
- Never a dull moment with us; find and book tickets to various activities for your trip with Traveloka Xperience
- Activate location to receive specially curated recommendations for nearby activities
- Ongoing best-deal Xperience promos are always here for you
- NEW! Book exciting cruise experiences and explore the seas with our latest offerings

FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.

ADVANCED FEATURES IN ONE APP
- Fill in the booking form quickly with Passenger Quick-Pick
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products in the Save List
- Enjoy last-minute deals and bookings for a spontaneous trip

24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Round-the-clock, available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature

Find more inspiration and the latest deals via Instagram, TikTok, Facebook, and X @traveloka
Updated on
Nov 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.89M reviews
Adrian N
July 21, 2021
This was my favorite travel agent. But now, customer service is nonexistent. You can only chat with a bot, and if it cannot answer your question, well, too bad. You'll be waiting in the chat box for nothing until the system kicks you out for no response. So only order things here that you have 100% of certainty. Anything else, ordering through the actual hotel or airline is probably a better route as you will end up dealing with them anyway for issues.
68 people found this review helpful
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Traveloka
July 21, 2021
Hi Adrian. We're deeply sorry for the inconvenience you've experienced. however we will need your help to kindly inform us your booking details via Inbox on Traveloka App, or by email [email protected] so we can help you? Thank you.
A Google user
October 25, 2024
Update: a lot of the options and menus in the app follow the IP address, not the phone's default language. With a lot of information in Thai, Traveloka is getting extremely confusing and complicated to use for non-Thai speaking foreign expats. Unnecessarily, I must add - the app used to be great, but now I'm seriously considering switching to a competitor:-(
12 people found this review helpful
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Traveloka
October 25, 2024
Hi Traveloka customers, we apologize for any inconvenience you experienced while using our app. Could you please contact us via email to [email protected] with a screenshot of the problem? Rest assured that we will look into it and work towards improving the experience for you and all our users. Thank you. -AN
Ivan Dwiputranto Yososaputro
October 30, 2024
-2ā˜† for 1. CS: use bot and almost impossible to get in touch with an agent, even if the options doesn't help us. Complaints via email have no feedback either. 2. Traveloka Paylater: bill not due is not an excuse, CS will call you and ask you when you want to pay like you are very late. Fyi I have high tier in both traveloka and traveloka paylater, moreover I always pay my bills ontime.
10 people found this review helpful
Did you find this helpful?
Traveloka
October 30, 2024
Hi Ivan, we apologize for the inconvenience in reaching us. Please be assured that our team is currently handling your reported issue. We'll solve it through the related case number and keep you updated via email with case number 398xxx46 until it's resolved. Thank you for your patience. -RN

What's new

Hear the roar of the crowd, feel your heart pounding, chills running down your spine, and the rush of excitement as your favourite team scores that winning goal! āš½

When you long to feel the sensation again, just go on a new adventure and spice up your life with Traveloka. Get up to 8% off your next travel as a new user using the coupon code below:
ID: JALANYUK
TH: TRAVELOKA
MY: JOMJALAN
VN: TRAVELOKALANNGOC
SG: BOOKTRAVELOKA
AU: HELLOTRAVELOKA
PH: HITRAVELOKAPH
OTHERS: WELCOMETOTVLK