iworkinsteel
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What response from support ? Latest update screwed up my ability to watch local news at noon, during my lunch break. Why can't I stay in battery saver mode if I want to ? Just stupid !!!!! Just added a bug ! What happened to the guide only feature ? Not a fan of the new format. If you didn't look hard, while looking for a channel , you'd never see the channel number. It's miniscule ! Glad most bugs have been worked out though, at least I can play live TV now. Couldn't with the previous update.
131 people found this review helpful
Charter/Spectrum
12 November 2024
We apologize for any issues you're having with our app. If you need direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app -STS
Donald Moore
The Spectrum TV app is not bad, but it's really lacking in some basic DVR functionality. I would love to find a more affordable replacement to YouTubeTV. With this app, you unfortunately can not just pause the show you're watching. You have to go through several steps to record the show you're watching and then open it in DVR instead of just simply pressing pause. For me, this is a big annoyance. Until this feature is added, I think I'll primarily stick with other options.
135 people found this review helpful
Charter/Spectrum
17 October 2024
Thank you for providing feedback about our app. If you need direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app -STS
Kat Klaws
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NEED HELP WITH SOUND? For those who can't get sound to work, first make sure the speaker on screen is unmuted. Still no sound, touch the 3 Dots on screen, select "Audio" option and switch Spanish to English, turn it On, then turn it off. Hope this helps. To Spectrum, I don't do any social network to talk to people which is ridiculously ignorant since an email isn't good at all to help out with the app. An email should be just as good to report anything to work as a team. Every update gets worse.
764 people found this review helpful
Charter/Spectrum
30 May 2024
We're sorry to hear about this issue and would love to see how we can help. Please contact us on Twitter (https://twitter.com/ask_spectrum ) Facebook (https://www.facebook.com/Spectrum/ ) or https://community.spectrum.net/discussion/169024/troubleshooting-issues-with-the-spectrum-tv-app so we can assist further. ^HB