Île-de-France Mobilités

4.5
73.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Booklets of t+ tickets
- Navigo day, week or month passes
- Special tickets (Navigo Jeunes Week-end, anti-pollution package...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
18 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
72.5K reviews
Joe Minuti
9 October 2024
Purchased four tickets. Charged my credit card. And, I have a receipt too. I can't see my tickets or use them. I installed the companion apps and no luck. Reset password, etc. Waste of time and money. Just buy the plastic card for 2 euros and refill it at the stations. Don't waste your time with the paper tickets that tend to get demagnetized. Be sure to keep your payment method handy until you exit the Paris metro in case the fare checkers want to verify that you paid the fare.
Did you find this helpful?
Île-de-France Mobilités
10 October 2024
Hello, you can also top up your Navigo Easy pass with your phone using the app. Have a nice day, Maja from the IDFM team
Josh Remaley
10 October 2024
BEWARE: do not purchase more than one CDG RER ticket with this app! You will get fined when exiting the train station. The app allows you to buy up to 9 tickets, but nowhere does it say that it is one ticket per passenger per device. The CDG station attendant will happily fix the issue and scan you through the station gates, but he is setting you up to be fined when you exit the station at the end of your trip. Edit - This was personal use, not commercial. Predatory behavior IMO.
Did you find this helpful?
Île-de-France Mobilités
11 October 2024
Bonjour, je suis encore une fois navrée pour ces difficultés. Je vous invite à signaler cela à l'adresse https://www.iledefrance-mobilites.fr/aide-et-contacts/nous-ecrire (rubrique Réclamation/À propos du site ou de l’application) afin d'alerter les services concernés. Bonne journée, Maja de l'équipe Île-de-France Mobilités.
Cameron Bates
12 September 2024
Very negative. Adding a Navigo pass took multiple attempts and only worked after I created an account (app never asked me to make one, just failed until I did). UX: After purchasing, there's no barcode, just a banner saying you have a pass now. When you scan, no haptic feedback. I was incorrectly fined 35€ after using the app to scan into a station. The machine let me in but the app did not log the validation. Initially told me my Pixel was incompatible but let me buy, seems it should not have.
1 person found this review helpful
Did you find this helpful?
Île-de-France Mobilités
12 September 2024
Hi Cameron, I'm sorry about the difficulties. Your telephone is compatible. I invite you to write from your phone to https://applidium.page.link/sav-contact-help for analysis. Have a nice day, Maja from the Île-de-France Mobilités team.

What's new

NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!