Pulse for Booking.com partners

4.2
117K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Introducing Pulse, the free app for Booking.com partners

Whether you run a resort or want to list your apartment, Pulse can help you manage your business while on-the-go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations and grow your business from the palm of your hand.

Keep in touch with your guests

In just two taps, you can reply to guest requests or send a welcome message. We’ve made this even easier by providing the opportunity to create and manage templates. After their stay, you can read and respond to guest reviews directly on the app - and analyse all feedback to better understand guest experience.

Manage your property on-the-go

You can quickly find, update and share reservation details with your team so that everyone can stay up-to-date. Availability and rates can be easily adjusted to react to guest demand and secure last-minute bookings. While new photos uploaded directly from your phone can help attract potential guests.

Get the updates you need, when you need them

Receive real-time notifications about every aspect of your business. Choose which updates you want to receive - from new bookings, cancellations and modifications, to invoices, new promotions and keeping track of when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.
Updated on
20 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
114K reviews
Ruth Ryan-Williams
19 November 2024
It was working well for the last 3 years but with the latest update it is terrible. Even though I have all the push notifications enabled, I am not seeing them and it is a disaster. I'm slow to respond. I've suffered at least two cancellations this week because of it. Big problem. I can't be checking my app constantly. I hope they fix this soon!
134 people found this review helpful
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Francisco Fadul
29 October 2024
Useful app for it's purposes. however, there's still too many issues and they're slow to resolve them. Message notifications sometimes take hours to pop up, which affects response times for guest requests. The app shows messages as "unread" long after they've been read, responded to, and marked as "no response needed". Calendar takes too long to sync with other similar apps (risk of double bookings). Still no direct message button to reach customer service. Booking payouts still hard to follow.
5 people found this review helpful
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Xavier Owen
17 May 2024
Terrible update that fixes non of the existing issues. It's impossible to manage the property on the go. The 2 step verification is triggered every single time you click on a button to a new page. You are required to reauthentificate several times per session and worse, you never receive the code, rendering it literally impossible to do anything on the app. Absolutely useless and time consuming. You can of course call their incompetent support but when you are roaming, it can be very expensive.
18 people found this review helpful
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What's new

Thanks for using Pulse! With this release we have fixed some of those annoying bugs that may have interfered with you being able to manage your property on-the-go. You can now change the main photo of your property and easily rearrange all other photos on Pulse. You can also add the top facilities that guests are looking for the most.