Hik-Partner Pro (Formerly HPC)

4.9
34.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect.
The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence.
Top features you will love:
Get well prepared in advance
● SADP Tool on Mobile App
● Find product info you need fast
● Stay on the top of promotions, handouts and trends
● Register project online and get support from manufacture
● Design a solution in a snap
Install remotely and hand over efficiently
● Customizable quote generation
● Ready-to-use tutorials for installation
● Visualized customer site management
● One-click handover of sites and devices
Troubleshoot from any where, any time
● Proactive system health monitoring
● Remote configuration,
● Rich security tools
● Online support
● Timely updates of the RMA process
Create extra income & get rewards
● Redeem rewards and services with points
● Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect
● Create recurring revenue with cloud storage and cloud-based VMS
Updated on
26 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
33.9K reviews
Michael Little
29 October 2024
My customers are not receiving push notifications for events nor are the events showing up under the noticatio bell on their Hik-Connect app. The sounder on the NVR works when the camera detects motion. Notify Surveillance Center is checked. Why aren't events and push notifications working? Problem only occurs when handing over the account from Hik-Partner Pro. Alerts and Push Notifications work if you bind to the Hik-Connect app. This is a poor solution because I loose remote service capability
28 people found this review helpful
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Randy L
24 September 2024
The save and copy (to other cameras) buttons seem to have no effect when setting the recording schedule for motion/continuous. Now the settings page on any device is just blank. App has been getting worse.
4 people found this review helpful
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Amos Mwiti
15 October 2024
Hi, good app so far. However, I don't understand why the app keeps logging out and crashing.
28 people found this review helpful
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What's new

1. Supports the health monitoring service for team sites.
2. Supports network amplifiers to provide network audio systems.
3. Supports new models of doorbells and cameras.
4. Supports setting guest Wi-Fi with cloud APs.
5. Optimizes the network topology feature.
6. Optimizes the UI for device adding.