Janelle Rhoades
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it appears to not be compatible with S24+ the dashboard registers success! However, the samsung in my app store pops up and keeps saying it will download shortly, but then says to check app connection. Meanwhile, the Bluetooth pairing monitor keeps blinking while telling me this device requires an app to connect??? My account is fully verified. I've turned on all permission, which I don't usually do. I'm completely logged in... SMH 🤷🏼♀️
3 people found this review helpful
Chuck D
Worst user experience is years! Ever time I open the app it's asking for me to turn on push notifications, screw that! Every time! Every fn time! If I'm doing my readings, and my phone screen blanks out, I wake my phone and the app asks me AGAIN to turn on notifications. Horrible and horrifying, this app absolutely does not NEED that turned on! I'm just deleting the app. This feels like data mining or something nefarious is going on here. BIG RED FLAGS!
1 person found this review helpful
We understand how annoying that must be. We're investigating the issue and working on a solution. We hope you'll re-consider the rating once we fix the issue. If you want, you can always reach us at
[email protected].
J (JCut)
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The device is great. My app only syncs with the device 20% of the time. I either get an endless loop of attempting to sync or the sync button is greyed out. The Bluetooth icon stops blinking so I know it synced but it won't always pull the data. I've restarted the app and device, cleaned my memory on my android, and enabled permissions. I'm inputting manual entries instead.
10 people found this review helpful