Roborock

4.6
202K reviews
5M+
Downloads
Content rating
Everyone
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About this app

*Feature support varies by product

Cutting-Edge Software and Hardware:
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
- VibraRise: More effective mopping through sonic vibration, with a mop that can be automatically lifted off the floor.

The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.

---- Feature Highlights ----

SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.

ADVANCED SCHEDULING
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.

CUSTOMIZABLE CLEANING
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.

ZONE CLEANING
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.

NO-GO ZONES
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.

MULTI-LEVEL MAPPING
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.

REAL-TIME VIEWING
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.

Feature Compatibility:
- Multi-Level Mapping is available on [TBC] only
- Obstacle avoidance is available on S6 MaxV only
- Room specific suction scheduling is available on [TBC] only
- Room specific mopping is available on S6 MaxV and S5 Max only.

Contact Us
Customer Service Phone: 400-900-1755 (Chinese Mainland)
E-mail: [email protected] (Chinese Mainland), [email protected] (EU), [email protected] (Other Areas)
Updated on
15 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
196K reviews
Paul Stewart
9 November 2024
Just referring to the app the Nov 1, 24 update is a little easier to find the button path to get from floor to floor, although is still 2 deep. Trying to go to a different floor timed out, told me to try again later, but went to that floor. It is harder to see the numbers after this visual improvement as they are much thinner. Buttons outlines are not clear, it's more impressionist art. I just want to hit the button to clean the floor
Did you find this helpful?
Roborock
12 November 2024
We are sorry to hear that your device did not work well. The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at [email protected](if you are in EU, contact [email protected])so that we can better assist?
Alan Pedrick
1 November 2024
Good robot, far better than my old Roomba. But the app needs updates. I currently can't even use the app, the map won't load which renders the robot useless. Cleared cache and restarted phone, no help. Also needs better control of cleaning cycles when cleaning whole house. For some reason it doesn't always empty the dust chamber, which leaves it clogged and I have to clean everything out! **Update: Thankfully after a few days my map reappeared! This map took a while to create and fine tune.
1 person found this review helpful
Did you find this helpful?
Roborock
1 November 2024
We are sorry to hear that your device did not work well. The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at [email protected](if you are in EU, contact [email protected])so that we can better assist?
Vic Pet
12 September 2024
The app is great! I would highly recommend Roborock to everyone. The original app when Inpurchased my vac was simple and very user-friendly. They keep changing the app and have modified it where it's not nearly as easy to use. Keeps getting worse. Please stop changing the layout. Why change a good thing. The simplicity of an app... as opposed to one with too many options or too many steps to get what you want is not an improvement.
3 people found this review helpful
Did you find this helpful?
Roborock
18 September 2024
Thanks for posting. We're always looking for ways to improve the user experience and we appreciate your feedback. For more help, feel free to reach out to our support team at [email protected](if you are in EU, contact [email protected]).

What's new

1. Fixed bugs to optimize the user experience and improve stability.

App support

About the developer
北京石头世纪科技股份有限公司
中国 北京市昌平区 昌平区安居路17号院3号楼10层1001 邮政编码: 102206
+86 132 6192 6386

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