Sarah Lawrence
They try to make it as complicated as possible to cancel service. When I was able to cancel service and disable automatic payments, they still charged me anyway. Even though i no longer have a website or domain from them. They charged me for receiving no services from them! $324 for their services, in case you were wondering. I'd give 0 stars if possible
2 people found this review helpful
Squarespace Inc
31 October 2024
Hey there, thanks for leaving a review. We're sorry to hear about the unexpected charges. If you could contact our Customer Support team at squarespace.com/contact and include any relevant information, we'd be happy to look into this for you.
Nicole Hanna
It is so difficult to navigate this app. I can't use this platform since I need a laptop or desktop to do literally anything. For the price, the app and mobile abilities need serious work. Shameful, honestly. Even cheaper platforms like Weebly allow you to edit your site and add digital files both from the app and through mobile access.
1 person found this review helpful
Squarespace Inc
5 November 2024
Hi Nicole, thanks for leaving a review. Sorry to hear you're having trouble with the app. Please contact our Customer Support team at
[email protected] and include any relevant information about the issue you're experiencing. This will help us to speed up the troubleshooting process.
Jesse Prier
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Awful mobile responsiveness. Squarespace designed responsiveness to break up words extremely unnaturally. Imagine your first split-second customer impression being botched by a few trailing letters on the headline of the homepage. Why? It's not that you can't spell or didn't test the site on multiple devices as well as the native desktop/mobile toggle. No, it's that Squarespace developers thought it was a good idea to break up words letter by letter, and one device slipped past your tests.
7 people found this review helpful
Squarespace Inc
1 June 2024
Sorry to hear you're having trouble with the app. Please contact our Customer Support team at
[email protected] and include any relevant information about the issue you're experiencing. This will help us to speed up the troubleshooting process.