Raina
I like the app. security, BUT I don't like having to touch two prompts when opening up my secure apps. The prompt defaults to the fingerprint, and you have to swipe it over to the face recognition, and then you have to press confirm. Why doesn't the app open up immediately when it recognizes your face! This feature is really annoying!
121 people found this review helpful
Protected.net Group Limited T/A Total Security
5 November 2024
Hi,
Thank you for taking the time to provide us with your review. If you ever require assistance, please do not hesitate to contact us by following the link provided: https://help.totalav.com/en/google. Someone from our team will be happy to assist you further.
Warm regards,
TotalAV, Customer Care team.
Debra Moye
Compared to previous Security packages I've had in the past, I feel more protected already, just after "setting up" Total AV on my Smartphone! I also researched Total AV online, thoroughly, before I purchased it and found that it had everything I needed, had been streamlined to make downloading and set-up very simple. And it was on sale! Fortunately, I had little work to do to clean up simple items like duplicate contacts and the more important such as, breached websites, took longer. Love it!
1,742 people found this review helpful
Protected.net Group Limited T/A Total Security
10 September 2024
Hi,
Thank you for taking the time to provide us with your review. If you ever require assistance, please do not hesitate to contact us by following the link provided: https://help.totalav.com/en/google. Someone from our team will be happy to assist you further.
Warm regards,
TotalAV, Customer Care team.
Latiekshia Peebles
This app keeps disconnecting the VPN, and when it does that, I can't reconnect for hours. I spoke to customer service several times. I was told to change my password, Uninstall and reinstall, restart my phone etc...Each time they told me this wouldn't happen anymore and it is still disconnecting. Other than that, I like TOTALAV, but the point of me getting it was for the VPN that won't stay connected.
258 people found this review helpful
Protected.net Group Limited T/A Total Security
10 September 2024
Hi,
Thank you for taking the time to provide us with your review. If you ever require assistance, please do not hesitate to contact us by following the link provided: https://help.totalav.com/en/google. Someone from our team will be happy to assist you further.
Warm regards,
TotalAV, Customer Care team.