Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 2.986363649368286 (8508 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.0

8.51K reviews

5M+

Downloads

Everyone

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

24 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

8.02K reviews

Allen Farel

23 September 2024

This app is now seemingly required to order food at some universal parks restaurants. It also requires creating an account (externally, via a website). There is no "guest" option, as is the norm for many other similar apps. Moreover, in the context of a very busy amusement park, phone service can be spotty at best and this app is poorly structured to deal with such issues. Lag is untenable and responsiveness is poor. Occasionally a refresh will finish, kicking you out of whatever you were doing

9 people found this review helpful

NBCUniversal Media, LLC

28 September 2024

Hi Allen. Thank you for your review. We are sorry for any disappointment experienced while using our Mobile App. We will be sure to pass along your feedback. Feel free to contact our Guest Services Team at 407-224-4233, or email at [email protected] and reference your username for any additional feedback. We hope to see you soon.

Allison Johnson

1 August 2024

My absolute favorite feature of the app was being able to set wait time / ride opening alerts, especially with the crazy Florida storms. The newest update removes that and now I have to constantly check the app for rides opening from weather delays, draining my battery, instead of getting a very convenient notification when they reopen. I would love to see this feature brought back.

17 people found this review helpful

NBCUniversal Media, LLC

5 August 2024

Hi Allison, thank you for leaving a review. We're sorry to hear about your disappointment with our Mobile App. We appreciate your feedback and will ensure it's shared with the proper teams. If you would like to provide any additional feedback, please reach out to our Guest Services Team at 407-224-4233 or [email protected].

Anthony Salvatore

28 August 2024

I don't usually write reviews, but for this, I definitely will. Like most recent reviews here, there's definitely a big issue with this garbage app from the wallet to tickets, etc. I've contacted support twice and got nothing so far. I would like to think this is one of the perks of buying these expensive tickets is to kind of easily navigate and have access to what we purchase. Me personally It may be minor to others, but it just may make or break our yearly passes.

12 people found this review helpful

NBCUniversal Media, LLC

2 September 2024

Hi Anthony, we regret to hear of your disappointment with our Mobile App. We strive to provide our Guest with an efficient experience, and we apologize for any inconsistency. Your feedback will be passed along, and if you would like to discuss this further, please reach out to Guest Services at 407-224-4233 or [email protected].

What's new

Get ready to elevate your Universal Orlando Resort experience with our latest app update!

Version 6.6 introduces enhanced map locations, including bus stops throughout the Resort and the locations of haunted houses and scare zones for Halloween Horror Nights. We’ve also simplified park hours to include detailed monthly schedules. Additionally, this update features various bug fixes and improvements for a smoother experience.

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