National Express Coach

3.7
10.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
-Search and book coach travel to 100's of UK towns, cities and airports on the go.
-Use our Coach Tracker to view timetables and track your journey progress as you travel.
-Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Android wallet.
-Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email.
-Quickly search your recent journeys and re-book tickets.
Updated on
22 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data isnā€™t encrypted
You can request that data be deleted

Ratings and reviews

3.7
10.5K reviews
Jubril Adigun
5 November 2024
Apart from the obvious flaws like having to sign in every time one needs to book a trip, it's become impossible to purchase a ticket on the app nor on the website because of a consistent payment error concern regardless of the payment card, name or details. Yet, a call to their customer service unit waits incredible amount of time without them admitting that there's a problem with the platform nor being able to render a solution.
2 people found this review helpful
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Janet Georgiou
4 August 2024
Too rigid. The app requires that you know which of a departure/destination point's stop or station the service calls at and just says 'no service' instead of 'next service is ...' or 'nearest service is...'. It also doesn't calculate combined routes & connections. If it's not a direct service the app is stumped. Useless for adventurers! And they wonder why everyone flocks to R2R or Omio. Would also like bus stop touches to pop up what services use it.
2 people found this review helpful
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Khen Nguyen
21 October 2024
So I just signed up for an account following a coach ticket purchase and I think it'd be a great thing to have an app that covers my very basic needs of viewing my ticket and seeing times etc (similar to the Trainline app which is excellent). Except I can't even log in with my account; there's no option to so I might as well just use the web browser where it has my details and times and so on? What's the point of the app then? Absolutely useless.
8 people found this review helpful
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What's new

This version includes several technical changes to provide a smoother user experience when: searching & booking coach travel, saving coach tickets on your local device and tracking your coach with the latest version of our Coach Tracker.

We've also introduced a link to our FAQs page and updated the look and feel with our exciting new brand platform, If you know, you go National Express. Note: Fix included for crashing issue on Android 8 caused by loading animation.