Michael Stanislawczyk
Works pretty well yet support and troubleshooting are non-existent! Example, multiple people complain about not being able to connect to a battery via bluetooth. On Android (at least), I've noticed that the BT LED on the battery will light up when you discover the battery via bluetooth scan; goes out when you unpair device. This WILL NOT necessarily allow the battery to connect to the app! To work every time, I needed to allow the permission the app asks for AND turn on location services. As soon as loc svcs was turned on, the app will "see" the battery (BT status LED lights on command, etc.). As popular as it is, you'd think battery support would document this (and other issues). This is with app version 1.04.
13 people found this review helpful
A Google user
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The battery is awesome but the app is the absolute worst. Bluetooth connection is extremely inconsistent. Has to be a bug in the app. Please fix issue . It keeps saying the same message to unregister Bluetooth manually .I follow all directions exactly and still does not work. Tried every trick in the book that I thought of. Its definitely the app.
29 people found this review helpful
A Google user
The issue is the Blackvue Battery app is unable to detect the Blackvue battery pack when searching via Bluetooth connection. I have the latest version of the app, most updated version of Android on my phone, made sure Bluetooth is turned on, but the app is still unable to detect the new battery pack. My phone is able to find and connect to the battery pack using the Bluetooth settings in my phone. Unable to use the app. Also tried uninstalling, reinstalling app, restarted the phone and battery.
21 people found this review helpful