VA Health Chat

Name: VA Health Chat
Availability: InStock
Rating: 3.130000114440918 (402 reviews)
Author: US Department of Veterans Affairs (VA)

US Department of Veterans Affairs (VA)

3.1

402 reviews

Government

50K+

Downloads

Everyone

About this app

The VA Health Chat App provides easy, online access to chat with VA staff when you have minor health questions, want to schedule an appointment, have a non-life threatening health concern, and more.

VA Health Chat is now available for almost every single Veteran receiving care in the VA Health Care system. Veterans may see the chat options that are available to them by signing in to the VA Health Chat application.

Not every chat option is available for every Veteran. VA continues to expand services monthly so Veterans are encouraged to check back as the VA expands this service rapidly.

Updated on

8 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info and App info and performance

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.1

389 reviews

GrumpleStilskin

20 September 2024

Punched in my login info, did the security check, (glad I'm not dyslexic or that'd be a trip,) it tells me "login successfull! Redirecting!" And then a popup appears that says "login failed" and it just leaves me on the login successfull page with nothing else. Thanks VA. Really par for the course. Plus they're getting rid of the one login feature that wasn't a huge pain, goodbye myhealthevet login, you worked and the VA absolutely can't have something that works.

10 people found this review helpful

US Department of Veterans Affairs (VA)

4 October 2024

We're sorry you had difficulty with logging in. The Mobile Solutions / Health Resource Center may be able to help get to the bottom of what happened at 877-470-5947 (M-F, 8am-8pm EST).

Samuel

18 March 2024

App worked great (today). I'm guessing there was an update. Allowed me to just enter pin after loading. I was able to speak (chat) with the right department, almost immediately. The chat agent was both personable and knowledgeable. Having social anxiety, this app worked great for me. My only suggestion, is that there is a website based version, for those of us that type better on a keyboard than a phone.

14 people found this review helpful

US Department of Veterans Affairs (VA)

22 March 2024

We're glad that you had success with the app and thank you for sharing your feedback with us.

David Souza

21 July 2023

I think the idea for this app is great, but given that it is from the VA, there are many shortcomings. I echo many of the reviews that state the problem of installing and logging in to the app. I experienced the circle of death after specifying my PIN, but after rebooting my phone, I was able to successfully login. After that, the app had me in the wrong region with no way of making a correction. It would also be nice if the app used biometrics to login.

38 people found this review helpful

US Department of Veterans Affairs (VA)

5 September 2023

Thank you for sharing your thoughts with us. If you continue to experience issues, please contact the Mobile Solutions Help Desk at 877-470-5947. However, please be aware that Health Chat does not support all areas yet, which may result in non-service or old addresses appearing.