CitiDirect

3.6
2.07K reviews
100K+
Downloads
Content rating
Everyone
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About this app

CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release.
Save time with a streamlined login process – Biometrics Authentication available in approved markets
•Quickly action payments with a modern and intuitive interface
•Easily approve or reject new users
•View Payment Status, Balances, and Intraday Cash Positions
•Receive Push Notifications when payments need your attention
•Leverage an updated Tablet experience, with a dashboard that provides access to payments and balances
Download the app to get started today!
CitiDirect® clients must be specifically entitled for access and users should contact their organization’s Security Administrator for access prior to downloading the application. If this step is not completed, the application can be downloaded; however, access will be denied upon log in.
There is no fee associated with downloading this application. Please note that standard messaging and data rates from your wireless provider may apply.
Languages Available: Bulgarian, Chinese Simplified, Chinese Traditional, Czech, English, French, German, Greek, Hungarian, Korean, Indonesian, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovakian, Spanish, Thai, Turkish, Ukrainian, Vietnamese
Updated on
13 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
2.04K reviews
Petar Penev
29 November 2022
Horrible, unreliable and broken. The app Will randomly stop working and it will say that my phone has USB debugging enabled which it doesn't and it never has. And I have to reset and reinstall the app from scratch again. I had to do this twice for a month. This is completely unacceptable and the app is complete garbage
52 people found this review helpful
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Edmund Song
20 September 2023
Horrible experience using this app. Very inconsistent performance (problems logging in using biometrics). Tried to log on via website and the 2FA on the phone doesn't activate. Basically, I am stuck. Would abandon this app immediately if not because of my company's policy of using Citi.
32 people found this review helpful
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Chris Lott
1 May 2023
I can't log in to this app. I can log in online no problem but the app OTP prompt is ambiguous and provides no explanation about what it wants. When I used and alternative method, it has the wrong phone number on my account even though the website has my correct info. Horrible and unusable!
10 people found this review helpful
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What's new

• Functional enhancements for Payments & Intraday Balances
• Broadcast messages with important updates
• Improved feedback form
• Country-specific regulatory compliance
• Privacy Policy link updates
• Cookie management enhancements