Laundryheap: On-Demand Laundry
4.4star
3.94K reviews
100K+
Downloads
Everyone
info
About this app
Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
3.86K reviews
Andrea Randall- Luyties
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14 June 2024
My delivery person never showed up to pick up our laundry and then the company just rescheduled my pickup for the next day without even asking after receiving several notifications that he was running late... I had to really dig through the app to try to cancel completely as there wasn't an immediate option. Terrible service with terrible reliability. I cancelled my order completely and will be going back to Bubbles and Suds where I know they're reliable.
10 people found this review helpful
Laundryheap
14 June 2024
Hi Andrea, thank you for your review. We apologize for the collection delay due to unforeseen circumstances. A notification about the rescheduling was sent in advance. As an apology, a voucher has been added for your next order. Team Laundryheap
Debraj Ghose
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20 July 2023
The service is pretty good, but they are not upfront about pricing, which leads to surprise charges. This includes how they calculate the cost dependent on weight, what items they consider large versus small, and hidden service charges that you learn about only after you've placed the order. I ended up switching to a different laundry service that is open about their pricing structure.
22 people found this review helpful
Laundryheap
21 July 2023
Hi Debraj, thank you for your feedback, and sorry about your experience with us. According to your order history, you chose mixed wash services for your 15 lbs load, which qualifies as 1 load and therefore it was charged accordingly. We reached out to you via email and gave a detailed explanation of the issues that you raised. - Laundryheap
Han Tiernan
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1 October 2024
Excellent service throughout. I used the wash and fold service and the dry cleaning service. Shortly after collecting my order, I received an email notifying me of a stain on one of the items for dry cleaning, but that they would endeavour to remove it. The item came back spotless. All items were cleaned perfectly and were folded and repacked to the highest standard.
7 people found this review helpful
Laundryheap
2 October 2024
Hi Han, thank you for your wonderful review! We're thrilled to hear that you were pleased with both our wash and fold and dry cleaning services. It's great to know the stain was successfully removed, and your items returned to the highest standard. We look forward to providing you with an even better experience next time! Laundryheap
What's new
We are making your Laundryheap app even better!
This release includes bugfixes and performance improvements.
We love feedback! Let us know what you like about Laundryheap by leaving a review.
This release includes bugfixes and performance improvements.
We love feedback! Let us know what you like about Laundryheap by leaving a review.
