eufy Clean(EufyHome)
4.0star
20.1K reviews
1M+
Downloads
Everyone
info
About this app
eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: [email protected]
• Website: eufylife.com
• Facebook: @EufyOfficial
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: [email protected]
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.0
19.7K reviews
Darrell Taylor
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15 November 2024
App crashes/exits repeatedly on both Galaxy S24 ultra and S21 when trying to enter the X10 while loading the existing map. iPad works fine. I spoke with support ~2 months ago about it. It's still doing it. Come on devs... Already have preciously updated. App crashes the same on Sept 28 even after updating. Tried reinstalling, still crashing. Rebooted and reinstall, still crashing. Still crashing 11/15/2024 when clicking 'enter' to pull up the map. This app still has a critical crashing issue.
4 people found this review helpful
Anker
18 November 2024
Dear Customer, Could you please provide more information like operation video, your email account and your device model experiencing the issue to describe your issue in more detail? Your feedbacks are valuable. Also we appreciate you update your review. Thanks! If you have any suggestions, please feel free to contact us: [email protected]
Zach Lobato
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15 November 2024
11-15-2024 (update) This issue hasn't been resolved with latest update. 10-10-2024 (original) Day 2: Dropping this review to one star. I've got 4 floors, this thing only supports 3 maps. For as expensive of equipment this is, this feels like a huge oversight. Considering returning this product at this time. Day 1: Would appreciate a flag on the maps to let it know there's no base on that floor (Eufy S1 Pro). Would save us from a lot of grief. Otherwise it's all that I'd ask for in an app.
3 people found this review helpful
Anker
11 October 2024
Dear Customer, Sorry for any inconvenience. The problems you mentioned have been promptly relayed to the development department for improvement. we will continuously improve our features to provide you with a better experience. If you need further assistance, please don’t hesitate to contact us at [email protected]. We’re here to help!
Ace H
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28 September 2024
1 star for attention. PLEASE update the app or software to allow us to rotate the room/map or "zone" box so that we can program a more accurate zone cleaning area. The device makes a great scan of the house but the orientation is never straight so the zone cleaning box is not rotatable to align with the desired area. There is a rotate map but it only 90°. Otherwise this product and app are great and I highly recommend. I just want this to be seen by eufy. 5 stars when this simple update exists.
1 person found this review helpful
Anker
29 September 2024
Dear Customer, Thank you very much for your feedback. We have received the improvement points mentioned in your comments. We will work harder to bring you a better experience and more features. If you need further assistance, please don’t hesitate to contact us at [email protected]. We’re here to help! Best regards, Eufy Team.
What's new
We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: [email protected]
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: [email protected]
App support
About the developer
Power Mobile Life, LLC
400 108th Ave NE Ste 400
Bellevue, WA 98004
United States
+86 185 8481 7420
