When I Work Team Scheduling

4.7
68K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Join more than 200,000 workplaces running on When I Work to reduce chaos, costs, and turnover with employee scheduling and time tracking for the modern workforce. When I Work is an employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.

“2021 Shortlist” - Capterra
“2021 Category Leader” - Getapp
"Fastest Implementation" - G2 Crowd

MANAGERS LOVE IT:

• Easy to use time clock to clock in and out
• Message with staff 1:1 or in groups
• Monitor and approve shift trades and time off requests
• View the entire staff schedule anywhere at anytime
• Create a work calendar to efficiently plan schedules
• Quickly alert staff of changes and updates to the schedule
• Messaging and scheduling permissions for easier management
• Geofencing features to prevent buddy punching

EMPLOYEES LOVE IT:

• Clock in and out of shifts from the app
• Instantly trade shifts with coworkers
• View work schedules from anywhere at anytime
• Pick up extra hours with open shifts
• Check the work calendar to easily request time off
• Privately message coworkers 1:1 or in groups within the app
• Easily check who's working which shifts

WHEN I WORK FEATURES:

When I Work is employee-focused and built exclusively for shift-based workplaces. We monitor our systems 24/7/365 to give you and your employees peace of mind that your data is safe and secure. Choose When I Work to get the best in:
• Team management - Onboard new employees, approve time off requests, review shift trades, and fill shifts in seconds.

• Team accountability - Shift confirmation, mobile clock in, shift task lists, team task lists, and chat ensure everyone is on the same page.

• Team communication - Notify your team of changes instantly and communicate with coworkers 1:1 or in group chats.

• Team empowerment - Your team can manage availability, submit time-off requests, and collaborate on shift trades.

• One-click scheduling - Build your entire work schedule in one click with Auto Scheduling.

• Confident shift coverage - Receive shift confirmations from employees and be notified immediately of swaps and drops.

• Share schedules - Publish the schedule and your whole team is instantly notified of their shifts.

• Labor forecasting - Easy-to-use labor tools help you manage your labor budget efficiently.

• Control overtime costs - Get overtime alerts and labor reporting to make managing labor costs easier.

• Schedule enforcement - Limit clock ins to shifts and locations to ensure that everyone is where they need to be at the right time.

• Payroll integration - Import your timesheets to quickly and accurately process payroll.

• Labor reports - Use labor distribution to manage costs and forecast for the future.

Terms of use: https://wheniwork.com/terms
Privacy policy: https://wheniwork.com/privacy

GooGhywoiu9839t543j0s7543uw1 - pls add [email protected] to GA account 157407316 with ‘Manage Users and Edit’ permissions - date 4/24/2024.
Updated on
19 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
67.2K reviews
Rebecca Lange
12 November 2024
Used to be fairly decent, however for the last several months app constantly flickers btwn working fine & the"you're offline" screen, both on WiFi& mobile data, which makes it impossible to get anything done. Have to rapid tap "confirm shift" button & hope it registers it in between the flickering, but makes it impossible to do much of anything else, and there's no update or anything else to explain this behavior. Also, can't make shift requests, can't message coworkers.
Did you find this helpful?
When I Work, Inc.
13 November 2024
Hello Rebecca, We appreciate you bringing this to our attention. We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.
Amethyst Holden
19 September 2024
Glitchy as all heck. Initially the app wouldn't even work for me/ let me clock in. Now half the time it won't load for my lunches so I have to manually go back to add them. If the app has a notification for you (like maintenance) it will override you clocking out. By that I mean, it will not save you pressing the clock out button. The amount of times my coworkers and I have pressed "clocked in" only to not be clocked in within the app is more than any timekeeping system I've ever had before.
4 people found this review helpful
Did you find this helpful?
When I Work, Inc.
19 September 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.wheniwork.com/submit-a-ticket/. Thank you.
R J
17 October 2024
Nice concept but buggy. Two times today I got partially through a shift swap request before it froze on me and I just gave up and went to the desktop site. When I tried logging in in the Chrome browser on my phone, it kept redirecting me to the app despite my settings specifically set to block this action. I ended up having to use my work desktop.
2 people found this review helpful
Did you find this helpful?
When I Work, Inc.
17 October 2024
Hi RJ, We are sorry to hear you are having issues with managing shift requests on the mobile app. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help.

What's new

We've taken care of a few pesky bugs that were causing the app to freeze or stop loading data after some time. Enjoy a smoother experience!