Gauldoth A
the app tries it best to not allow you to score points. they keep changing the interface, hide the daily scores, make you watch a very very slow animation after each submission. for eg: after you click on a daily card or a habit. the journeys are not useful, the Fitbit login and Google fit connection frequently breaks, I haven't been able to use my Fitbit login for over 2 months now. the notifications never work either. the app used to be decent before.
40 people found this review helpful
Personify Health, Inc.
7 October 2024
Thank you for taking the time to let us know how you feel. We appreciate your feedback. We suggest forwarding the suggestions on how to improve the app to our Support team, via email (
[email protected]), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).
Emily G
Good idea, but doesn't really work. Things like browse a recipe or rethink care sessions never give me points, no matter how many times I repeat the actions and big point things, like quit for life program completion, are not attainable if you've never smoked. And then things like watch a video from the media library requires you to constantly force quit the app and reload to see if the points actually appeared. Really annoying because I just started my job and need the points fast
8 people found this review helpful
Personify Health, Inc.
7 October 2024
We would like to address your inquiry further. The best assistance on this matter can be provided by our Support team that you can contact via email (support@ @personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).
Crista Mann
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The app is okay, but it doesn't support the proprietary MaxGo watch/tracker very well. The watch has features the app doesn't support, ie weather and music, so while my watch shows these features, they are useless. Despute being synced to my phone, texts and calls have displayed only one time, then stopped working. Watch will also periodically disconnect from the app then show the wrong time and stop tracking. If I had it to do over again, I would not get the MaxGO watch thru Virgin Mobile.
11 people found this review helpful
Personify Health, Inc.
27 September 2024
We would kindly ask you to contact our Support Team at e-mail (
[email protected]), LiveChat (2AM - 9PM EST, Monday - Friday) or Phone (8AM - 9 PM EST, Monday - Friday) so we can address the matter in question.