3.7
10.8K reviews
10L+
Downloads
Content rating
Everyone
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About this app

Elevate your journey with the Qantas app, your trusted, simple, and personalised travel companion. Whether you're travelling, shopping, or tracking your Qantas Points, we've got you covered. Check-in for your flight, view your digital boarding pass, see your Points activity and more.

Use the Qantas app to:
• Search and book Qantas flights 
• Explore all Qantas products including hotels, cars, tours and travel insurance
• Manage and view your trips, including flights, hotels and car bookings 
• Access your digital boarding pass and keep it in the app
• Select or change your seats any time before check-in when flying on Qantas-operated and marketed flights 
• Request an upgrade with a few taps
• Track your Points activity, Status Credits, tier progress and learn more about how to earn points
• Discover and redeem your Frequent Flyer member benefits
• Claim missing Qantas Points and status credits for eligible flights
• Use and earn Qantas Points on a range of products from Qantas Marketplace and Qantas Shopping
• Explore movie and TV show options that will be available on your flight 
• Stay updated with notifications for check-in and boarding 
• Manage, link and transfer your lounge invitations before you fly
• When eligible, see which lounges you can access

Enjoying our app? Leave us a rating and review. Any questions or feedback? Reach out to [email protected].
Please note: Check-in, in-app boarding passes, requesting upgrades and some alerts are not available for all flights and all airports.
Updated on
14 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App activity
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
10.3K reviews
Jeremy Sussex
20 November 2024
Constant bugs and app failure. Qantas also does not respond to emails seeking assistance with app issues. Hi Qantas your response does not help. I have completed your suggestions already and emailed screen shots to that email with no response from over two and a half weeks ago. Poor form.
Did you find this helpful?
Qantas Airways Limited
21 November 2024
Hi Jeremy, we’re sorry for the trouble and the delay in addressing your concerns. Clearing app data or reinstalling often helps, but we understand you’ve tried this. Could you resend your email to [email protected] with the screenshots? We couldn’t locate the original and will prioritise it once received. Apologies again!
Kerry Mitchell-Bathgate
16 November 2024
App hangs all the time when trying to choose seats. (I fly twice a week, so very annoying) Still has my flights from last week showing that check in opens, soon?! I've updated the app but it's still doing it.
Did you find this helpful?
Qantas Airways Limited
19 November 2024
Hi Kerry, we’re sorry to hear you’re experiencing issues with seat selection and apologise for the inconvenience. To help us resolve this, could you share more details, including the flight number, device information, and any screenshots, at [email protected]?
Gui
4 October 2024
Not sure what's going on but their customer service is going downhill, it's so bad that it's similar to Jetstar. It's a problem because just like almost everything else in Australia, services are concentrated with just a few big companies so there are not many options out there. At least Virgin seems to be holding up more consistently.
7 people found this review helpful
Did you find this helpful?
Qantas Airways Limited
8 October 2024
Hi, we are sorry that you're having issues. Can you write to us at [email protected]. Kindly include a description of the issue you are facing, and if there are any screenshots, so we can look into it.

What's new

In this release:

- More routes added to the Australia Travel Declaration pilot - a digital alternative to the Incoming Passenger Card when entering Australia. Currently available on eligible bookings and flights between New Zealand and Brisbane.
- Qantas Frequent Flyers can now easily track and manage eligible cases with real-time updates - just tap the '?' icon in the top left!