e& UAE
4.8star
2.7L reviews
1Cr+
Downloads
Everyone
info
About this app
Get e& UAE app – your online e& store, open 24/7
A one-stop destination where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, and avail exclusive online offers and much more with 24/7 live online chat support.
Postpaid Plans
Select the best postpaid plan for your needs and enjoy instant activation with eSIM. Avail online exclusive offers only when you buy on our website or e& (etisalat and) UAE app.
Prepaid & Recharge
Get a FREE SIM and create your own plan. Get bonus cashback on every recharge.
Add-ons
Add more power to your mobile and eLife plan with our value add-ons. Log in to e& (etisalat and) UAE app and subscribe to add-ons from anywhere. Choose from our variety of data, voice, combo, roaming packs, TV packages and calling offers.
eLife Home Internet
Connect to a world of entertainment and get FREE 24-hour installation when you shop our eLife plans online. Get ultra-fast fibre internet with up to 1G speed, 300+ TV channels, and unlimited local calling within the UAE. Upgrade your existing eLife plan or request an eLife Home Move in a few clicks.
Home Wireless
Open e& (etisalat and) UAE app and subscribe to Home Wireless 5G plan to enjoy unlimited data, a premium 5G Plug-n-Play router delivered to you for FREE within 24 hours*, plus FREE STARZPLAY & GoChat premium subscriptions – all yours to enjoy.
Devices
Download e& (etisalat and) UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.
Smart Living
Build your smart home with us. Download e& (etisalat and) UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.
Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.
A one-stop destination where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, and avail exclusive online offers and much more with 24/7 live online chat support.
Postpaid Plans
Select the best postpaid plan for your needs and enjoy instant activation with eSIM. Avail online exclusive offers only when you buy on our website or e& (etisalat and) UAE app.
Prepaid & Recharge
Get a FREE SIM and create your own plan. Get bonus cashback on every recharge.
Add-ons
Add more power to your mobile and eLife plan with our value add-ons. Log in to e& (etisalat and) UAE app and subscribe to add-ons from anywhere. Choose from our variety of data, voice, combo, roaming packs, TV packages and calling offers.
eLife Home Internet
Connect to a world of entertainment and get FREE 24-hour installation when you shop our eLife plans online. Get ultra-fast fibre internet with up to 1G speed, 300+ TV channels, and unlimited local calling within the UAE. Upgrade your existing eLife plan or request an eLife Home Move in a few clicks.
Home Wireless
Open e& (etisalat and) UAE app and subscribe to Home Wireless 5G plan to enjoy unlimited data, a premium 5G Plug-n-Play router delivered to you for FREE within 24 hours*, plus FREE STARZPLAY & GoChat premium subscriptions – all yours to enjoy.
Devices
Download e& (etisalat and) UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.
Smart Living
Build your smart home with us. Download e& (etisalat and) UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.
Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.8
2.66L reviews
vyshakh parakkat
- Flag inappropriate
18 July 2022
I've been a Etisalat customer for so long. But I always get disappointed when I call customer support. Recently I upgraded my e-life plan and received faulty router(sercomm), and wifi works intermittently. I used the automated trouble shooting service many times, but no luck. Called customer support many times, Since the router is working intermittently, I realized there is no way that I get support from Etisalat. So I ended-up buying a good router my-self and fixed the issue. 😞
59 people found this review helpful
e& UAE
19 July 2022
Dear Customer, we apologies for the inconvenience. Kindly provide details at www.etisalat.ae/contactus of the issue you are facing so that our team can investigate. Or click here www.etisalat.ae/selfsupport to open Live Chat in the app Support section
Chiira
- Flag inappropriate
2 May 2022
For a company that takes obscene amounts of money from its customers due to the monopoly, you could afford to make a better app. I have been trying to pay my bills for 2 days now, the app wouldn't add a second credit card. The website login doesn't work. Paid without login using QuickPay and the amount wasn't credited to my account.......
90 people found this review helpful
e& UAE
9 May 2022
Dear Customer, we apologise for the inconvenience. We hope the issue is resolved. If not, please try reinstalling the app and try again. For assistance, open Live chat in the app Support section (www.etisalat.ae/selfsupport) to chat with our customer care representative.
Niall McGahon
- Flag inappropriate
- Show review history
7 November 2024
if feedback is so important digest the below and act. Login now appears in a microscopic icon. sends OTP which is not recognised.. how can a telecommunications specialist design and release such a mess... constant redesign...latest version doesn't log into account, practically invisible prompt to log in directs back to the app store where it shows app already installed. of course it is. uninstall and reinstall does nothing to rectify issue. all shop and sales and no service!!
8 people found this review helpful
e& UAE
5 November 2024
Dear Customer, your feedback is important and helps us to improve our services. For further assistance, go to our support section (www.etisalat.ae/selfsupport), open a live chat to speak to a customer service representative and file a complaint to quickly resolve the issue you encountered.
What's new
Thank you for using e& UAE
Exciting updates have just been rolled out in the e& UAE app with below features:
* A fresh, sleek redesign of our mShop screen, crafted to enhance your shopping experience
* You can manage your home network devices by simply going to manage section of your account in the app
* Bug fixes
* Performance enhancement
Update to the latest version & enjoy . Happy shopping with e& UAE!
Exciting updates have just been rolled out in the e& UAE app with below features:
* A fresh, sleek redesign of our mShop screen, crafted to enhance your shopping experience
* You can manage your home network devices by simply going to manage section of your account in the app
* Bug fixes
* Performance enhancement
Update to the latest version & enjoy . Happy shopping with e& UAE!
