NissanConnect® EV & Services

3.9
3.14K reviews
1L+
Downloads
Content rating
Everyone
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About this app

The NissanConnect® EV & Services** app is designed especially for owners and drivers of the Nissan LEAF®. The NissanConnect EV & Services** app lets you manage the unique features of your LEAF like charging the battery, adjusting climate controls and checking the battery status, all from your mobile device and Wear OS. You can also personalize the app dashboard with the features that you use the most.

LEAF drivers require an active subscription to access the features of NissanConnect EV**, but it is complimentary for the first three years of ownership.

NissanConnect EV & Services is available for the following models and trim levels (Model Year 2018-2023):
- LEAF SV
- LEAF SV PLUS
- LEAF SL PLUS

Model year 2018-2023 LEAF owners require an active subscription to NissanConnect EV with Services** powered by SiriusXM®. As an added security measure, a PIN is required before the Remote Door Lock/Unlock feature can be used. This PIN is established when enrolling in NissanConnect EV with Services**. If you have not yet enrolled in NissanConnect EV with Services** or need to reset your PIN, download the NissanConnect EV & Services app or visit www.owners.nissanusa.com.

For more information on set up and using the NissanConnect EV & Services** app visit www.owners.nissanusa.com or contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV ,
Monday through Saturday, 7 a.m. to 9 p.m. Central Time.

Have feedback? Open the main menu in the app and click "HELP & SUPPORT". From there, you'll find methods to reach a NissanConnect EV Customer Support Specialist, like by calling (877) NO GAS EV or by sending an email to [email protected]. Please make sure to mention your device type to ensure that we can properly address your feedback.

This app allows model year 2018-2023 LEAF owners to access these features**:

•Remote Start Charge
•Remote Battery Status Check
•Remote Climate Control On/Off
•Remote Climate Control Timer
•Route Planner
•Plug-in Reminder Notification
•Charge Complete Notification
•My Car Finder*
•Remote Door Lock/Unlock*
•Remote Horn & Lights*
•Curfew, Boundary and Speed alerts*
•and more

Please see important information below on 3G cellular network discontinuation impacting MY11-17 LEAF vehicles***.

Please note that the Android Watch app is a companion app and cannot be used without first downloading the app and logging in.

* Feature availability is dependent on vehicle model, trim level, packaging and options.
** Available services/features may be shown. Use feature only when safe and legal. Compatible device and service required. Subject to third party service availability. For more information see http://www.nissanusa.com/connect/legal

***The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support.
Updated on
3 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
3.06K reviews
Kevin
16 November 2024
Unreliable based on how long it takes to connect. once it finally connects, it shows outdated battery info; it seems like it stores the info from several days ago. it would be great if it would update itself each time i charge or drive, but it seems to only update when i open the app. If it's only going to display the last info i saw, i should just take a screenshot when i use the app so i can refer back to it in the future, rather than waiting forever to connect & show the old levels.
2 people found this review helpful
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BETO CHINGON
21 November 2024
NO CONTROL TO TURN OFF CHARGING REMOTELY It helps to be able to TURN ON charging remotely, but there is no control to TURN OFF remotely. Very slow application Big delay for status After installing there is nowhere to find the application shortcut. Is working and this application can become a great application but it needs work!
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Matthew
29 September 2024
Takes near about forever to connect and update if it ever does at all. Half the time the info it displays is wrong anyway. It can't do basic things like stopping a charge and the climate control often says it worked but it's still off when I get in the car. And if a 3rd party app comes along that does what this app is supposed to do they go to extra effort to kill it and force the use of this nonfunctional trash without any actual attempt to improve. Then they want me to pay for the service. No.
4 people found this review helpful
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What's new

What's New:
- Bug fixes and product enhancements.
- For questions regarding NissanConnect EV & Services, please contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV