DiDi - Request a Ride

Contains ads
4.2
10.8L reviews
10Cr+
Downloads
Content rating
Everyone
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About this app

We’re committed to your safety at DiDi. We’ve established a Safety Standard that you can trust – because you have the right to move without fear.

And with DiDi Rider, your destination is at your fingertips. Just open the app and enter where you want to go, and a driver-partner will help you get there.

DiDi Rider Services

Express:
Quick and affordable rides, up to 2 people. Easy & affordable.

Max:
Spacious and affordable rides for groups up to 6 or extra luggage.

Rideshare:
Match with another traveler in the same direction and split the cost. Up to 40% cheaper than DiDi Express rides.

Delivery:
Affordable, on-demand city-wide delivery. Low delivery fares starting from $6.30 for 24/7 on-demand delivery.

Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there safely, at a fraction of the cost. Request a ride with DiDi Rider!

Let your dollar travel further with our everyday low fares and exceptional service. Head to the app to enjoy affordable rides by riding with DiDi.

Why choose DiDi Rider?

Low Fares Every Day

At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less for our service than competing ridesharing services. DiDi fares are consistently lower than other ride-hailing and taxi services, which means you get to save more money to spend on the activities you love.

Request a ride to enjoy affordable rides by riding with DiDi.

Fast & Reliable

We’ve got over 130,000 drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast.

Easily connect to a driver via the DiDi Rider app in seconds, and you’ll have a car at your location in minutes! Request a ride now!

Safety First

Get added peace of mind while you're riding. We’re committed to helping make every ride with DiDi as safe as possible.

All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world-leading in-app safety features such as trip check-ins, phone number, and home address anonymization, sharing your trip with trusted contacts, and more.

Award Winning Rideshare

Aussies have rated DiDi the best ridesharing service in Canstar Blue’s 2020 review, giving it five stars over 8 categories, including reliability, customer service, cleanliness, value for money, and more!

Driver Friendly

Our drivers get to keep more of your fare compared to competing for ride-hailing services, which means that by using DiDi you also support the livelihood of local drivers. It’s a win-win choice for both you and your driver.

Questions about DiDi Rider Australia or need help with our ridesharing platform? Access to: https://australia.didiglobal.com/rider/help/ or email us [email protected]

Request a ride to enjoy affordable rides. Download DiDi Rider now!
Updated on
14 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
10.7L reviews
Alex Blanco
10 October 2024
Highly unreliable. After long delays drivers cancel rides. Or you cancel it because you can't wait any longer and since more than 5 minutes have passed of the estimated pick up time, you are forced to pay a fee. Drivers blame it on the App. They say that sometimes they have arrived but the app doesn't update drivers location and the aren't able to send messages 👎🏻
16 people found this review helpful
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DiDi Global
14 October 2024
We're sorry to hear about your experience, Alex! Cancellation fees are in place to keep things fair for all users. If you believe you were charged wrong, please reach out at web.didiglobal.com (type the link in your browser and select your location), and our team will help you out in no time. DiDi Rider - The world’s leading mobility platform
Abby Biscuit
2 November 2024
Horrible. Drivers are unreliable and will cancel with no warning and I'll still have to pay a cancellation fee even tho I was not the one to cancel. I've even have a driver drive pass me after I was waiting for 10 minutes for my pick-up, only to tell me that he would be back for me and it would be another 10 minute wait. Also the drivers will change the price from the one given at the start of the ride. This app feels like a scam not a legitimate business. 0/10 would not recommend
3 people found this review helpful
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DiDi Global
6 November 2024
Hello, Abby We want to assure you that DiDi is committed to being a trustworthy service, providing safe, reliable, and affordable transportation options. To help you better, please reach out at web.didiglobal.com (type the link in your browser and select your location). DiDi Rider - The world’s leading mobility platform
David Weiner
7 July 2024
Horrible and totally unreliable - drivers either cancel or don't show up but when they don't show I still pay a cancel fee like I wasn't there waiting. Prices jump all over the place too, literally from one minute to the next. Almost always have to pay in cash, even though credit card is shown as an option. If you don't have local cash, you're screwed. No more DiDi.
24 people found this review helpful
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DiDi Global
11 July 2024
Oh no, David! This is definitely not the experience we had in mind for you. We want you to count on DiDi to be on time for your appointments and be able to pay however you wish! Please, type https://web.didiglobal.com/, select your location and talk to our support team so we can help, deal? DiDi Rider - The world’s leading mobility platform

What's new

- Various improvements and bug fixes
- Improved some page display details of product presentation
- Improved the map accuracy for better user experience
- User experience optimization: Improved the payment system to increase transaction efficiency